Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Sobie

Arlington Heights,IL

Summary

Highly motivated and results-driven professional with a proven track record in customer service, sales, and inventory management. Skilled in driving operational efficiency, optimizing customer experiences, and achieving organizational objectives. Demonstrates the ability to excel both independently and as part of a team, consistently delivering results under pressure in fast-paced environments. Recognized for strategic problem-solving, strong communication skills, and a commitment to excellence. Eager to bring expertise in leadership, operations, and client relations to a forward-thinking corporate organization focused on innovation and growth.

Overview

3
3
years of professional experience

Work History

Merchandiser

Coca-Cola
08.2023 - Current
  • Lead and manage product replenishment and merchandising operations across multiple retail locations, ensuring optimal product availability and visual presentation.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Retail Sales Associate (RSA)

Xfinity
08.2023 - 08.2024
  • Delivered expert technical support and conducted seamless data transfers for mobile devices, ensuring high levels of customer satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Sales Ambassador

Advantage Solutions/Costco
03.2023 - 08.2023
  • Promoted a diverse portfolio of consumer products, increasing brand visibility and driving sales through direct customer engagement and education.
  • Seamlessly transitioned between different roles within the sales team as needed, proving adaptability and versatility in driving success across various functions.
  • Delivered compelling sales presentations, showcasing the unique benefits of company products and services.
  • Collaborated with marketing team to create engaging promotional materials for product launches and campaigns.
  • Developed custom solutions tailored to individual client needs, demonstrating expert knowledge of company products or services while maximizing value for customers.

Deli Associate

Mariano’s
10.2021 - 01.2023
  • Provided superior customer service, efficiently handling custom orders and managing special requests while maintaining high product quality standards.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Replenishment Associate

Michael’s
04.2021 - 09.2021
  • Managed the inventory restocking process, ensuring consistent product availability and maintaining visually appealing displays in accordance with corporate standards.
  • Utilized company software to manage inventory data, monitor sales trends, and generate accurate reports for management review.
  • Resolved customer inquiries by locating items, providing product information, and offering additional assistance as needed.
  • Collaborated with team members to improve overall store operations and customer satisfaction levels.
  • Contributed to increased sales by ensuring product availability on shelves and presenting an appealing shopping environment.

Education

GED -

Wilbur Wright College
Chicago, IL
01.2023

Skills

  • Customer Relationship Management: Proficient in developing and maintaining strong client relationships, resolving complex issues, and delivering customized solutions to enhance customer satisfaction and retention
  • Leadership & Team Development: Proven experience in leading cross-functional teams, fostering collaboration, and driving performance to achieve business objectives
  • Team Player & Communication: Exceptional interpersonal and communication skills, able to collaborate effectively with diverse teams and stakeholders while also working autonomously to meet deadlines
  • Working Under Pressure: Demonstrated ability to perform effectively in high-pressure situations, managing competing priorities with poise and efficiency to consistently meet business objectives
  • Strategic Problem Solving: Adept at analyzing operational challenges, identifying innovative solutions, and implementing process improvements that enhance overall productivity and service quality
  • Critical Problem-Solving Skills: Expertise in rapidly assessing and resolving complex issues with innovative and effective strategies, driving continuous improvement and operational success
  • Operational Excellence: Expertise in inventory management, merchandising, and process optimization, ensuring adherence to corporate standards and driving operational success
  • Sales Strategy & Execution: Skilled in creating and executing targeted sales strategies, increasing product visibility, and achieving revenue growth through effective promotions and consumer engagement
  • Relationship Building Skills: Strong ability to build and maintain lasting relationships with clients and colleagues, contributing to customer loyalty and a cohesive work environment
  • Attention to Detail & Accuracy: Committed to maintaining high standards of precision and quality in all work, from inventory control to customer service interactions
  • Patience & Optimism: Maintains a positive attitude in challenging circumstances, contributing to a collaborative and harmonious workplace

Timeline

Merchandiser

Coca-Cola
08.2023 - Current

Retail Sales Associate (RSA)

Xfinity
08.2023 - 08.2024

Sales Ambassador

Advantage Solutions/Costco
03.2023 - 08.2023

Deli Associate

Mariano’s
10.2021 - 01.2023

Replenishment Associate

Michael’s
04.2021 - 09.2021

GED -

Wilbur Wright College
Anthony Sobie