Anthony Sok
Sunnyvale,CA
Summary
Experienced in organizational and communication skills, well-prepared to thrive in a dynamic environment. Proficient in quickly learning industry-specific software to effectively manage client interactions and schedules. Ready to apply problem-solving and multitasking abilities in the [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Service Dispatcher
Hallcon
12.2024 - Current
- Consistently met or exceeded company targets for response times, customer satisfaction ratings, and team productivity levels.
- Assessed internal processes regularly, implementing changes that led to improved resource allocation and overall operational efficiency.
- Reduced response times with effective scheduling and route optimization strategies.
- Supported inventory management efforts by tracking parts usage patterns among field technicians in order to optimize stock levels.
Lead Line Cook
Bon Appétit Management
07.2022 - 12.2024
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
Education
Bachelor of Science - Cybersecurity
De Anza College
Cupertino, CA06-2027
IT support Professional Certificate -
Coursera
02.2025
Culinary Arts Certificate -
Orange Coast College
06.2019
Skills
- Strong Organizational Skills
- Effective Multitasking
- Meticulous Attention to Detail
- Effective Task Delegation
- Skilled in Team Dynamics
- Adaptive Decision Making
- Analytical Problem-Solving
- Prioritization Skills
- Detail-Oriented Analysis
- Strategic Issue Resolution
Personal Information
Title: IT Support Specialist
Timeline
Service Dispatcher
Hallcon
12.2024 - Current
Lead Line Cook
Bon Appétit Management
07.2022 - 12.2024
IT support Professional Certificate -
Coursera
Culinary Arts Certificate -
Orange Coast College
Bachelor of Science - Cybersecurity
De Anza College
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