Anthony Sok
Sunnyvale,CA
Summary
Experienced in organizational and communication skills, well-prepared to thrive in a dynamic environment. Proficient in quickly learning industry-specific software to effectively manage client interactions and schedules. Ready to apply problem-solving and multitasking abilities in the [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Service Dispatcher
Hallcon
Google Building MP1, 1155 Borregas Ave, Sunnyvale
12.2024 - Current
- Consistently met or exceeded company targets for response times, customer satisfaction ratings, and team productivity levels.
- Assessed internal processes regularly, implementing changes that led to improved resource allocation and overall operational efficiency.
- Reduced response times with effective scheduling and route optimization strategies.
- Supported inventory management efforts by tracking parts usage patterns among field technicians in order to optimize stock levels.
Lead Line Cook
Bon Appétit Management
645 Clyde Ave, Mountain View, CA 94043
07.2022 - 12.2024
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
Education
Bachelor of Science - Cybersecurity
De Anza College
Cupertino, CA06-2027
IT support Professional Certificate -
Coursera
02.2025
Culinary Arts Certificate -
Orange Coast College
06.2019
Skills
- Strong Organizational Skills
- Effective Multitasking
- Meticulous Attention to Detail
- Effective Task Delegation
- Skilled in Team Dynamics
- Adaptive Decision Making
- Analytical Problem-Solving
- Prioritization Skills
- Detail-Oriented Analysis
- Strategic Issue Resolution
Personal Information
Title: IT Support Specialist
Timeline
Service Dispatcher
Hallcon
12.2024 - Current
Lead Line Cook
Bon Appétit Management
07.2022 - 12.2024
IT support Professional Certificate -
Coursera
Culinary Arts Certificate -
Orange Coast College
Bachelor of Science - Cybersecurity
De Anza College