Anthony Sono
Alameda,CA
Summary
Dynamic service professional with a proven track record at Safeway, excelling in customer satisfaction and complaint handling. Adept at cash management and employee training, I thrive in fast-paced environments, consistently enhancing product quality and team efficiency. My attention to detail and strong communication skills drive exceptional service outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Clerk
Safeway
06.2022 - Current
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Team Member
Jack in the Box
04.2022 - 06.2022
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Served food and beverages promptly with focused attention to customer needs.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Team Member
The Cheesesteak Shop
06.2021 - 08.2021
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Alameda High School
Alameda, CA06-2023
Skills
- Cash handling expertise
- Complaint handling
- Product and service sales
- Food handling
- Time management
- Attention to detail
- Employee training
- Customer service
- communication skills
- Time management
Certification
CPT- 1 Issued By California Department Of Public Health
Timeline
Service Clerk
Safeway
06.2022 - Current
Team Member
Jack in the Box
04.2022 - 06.2022
Team Member
The Cheesesteak Shop
06.2021 - 08.2021
High School Diploma -
Alameda High School