ANTHONY St.Julien

• Operated with safety and skill to avoid accidents and delays.
• Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
• Managed day-to-day business operations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
• Followed up on delinquent tenants and coordinated collection procedures.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.

• Light maintenance and upkeep of the property
• Maintaining resident files, process tenant move-in and move-out
• Uphold company policies and procedures affecting the business office and leasing office.
• Coordinated vendors such as carpet cleaners, tilers, cable suppliers and satellite and phone service providers.
• Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.

• Responsible for all aspects of preparation of vacant units
• Collected rents and handled delinquencies
• Resolved tenant issues in a professional and service-oriented manner
• Processed vendor invoices for payment.

• Scheduling and coordination of domestic freight movements including identification, evaluation, negotiation of pricing as well as terms & conditions with carriers and freight forwarders for shipments
• Prepared shipping and billing documents for domestic export cargoes.
• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
• Tracked orders and notified customers of status or potential delays.

• Created and maintained excellent relationships with company and customers
• Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Developed strong knowledge base of all new/ used vehicles, makes & models
• Followed up on all sales leads from a variety of sources (phone, walk-ins, newspaper ads, referrals, etc)
• Worked with New Car Sales Managers to ensure individual and department sales goals were met or exceeded.

Achieved monthly sales goals by promoting product benefits and enrolling new clients.

• Increased sales by offering advice on purchases and promoting additional products.
• Maintained open ongoing communication and positive relationship with store management, peers and customers
• Trained new sales associates, resolved customers concerns and complaints
• Managed inventory and responsible for cash deposits.