Madeline Stubbs
Freeport
Summary
Detail-oriented Office Manager with expertise in payroll administration and customer service. Proven ability to streamline financial processes and enhance operational efficiency through effective task delegation and meticulous recordkeeping. Highly proficient in database management and professional communication, contributing to increased productivity and a collaborative work environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operations Manager
MRK Transportation Services
05.2019 - Current
- Prepare and manage rental agreements and contracts
- Handle invoicing, receipts, and accounting tasks.
- Maintain accurate records of rentals, payments, and vehicle usage
- Ensure high-quality customer experience from booking to vehicle return
Office Manager
Millie's Car Rental
08.2001 - 03.2018
- Managed daily office operations, ensuring efficient workflow and adherence to company policies.
- Coordinated scheduling for staff and vehicle rentals, optimizing resource allocation and customer satisfaction.
- Oversaw inventory management, tracking supplies and maintenance schedules for fleet vehicles.
- Developed training materials for new employees, enhancing onboarding process and operational efficiency.
Education
High School Diploma -
Hawksbill High School
Freeport, Grand Bahama06-1990
Skills
- Proficient in Microsoft Office: Excel, Word, Outlook
- Supply Management
- Customer Relationship Management (CRM)
- Quickbooks
- AP/AR Specialist (Accounts Payable/Receivable)
- Human Resources (HR)
- Project Management
- Resource Planning
Certification
- Computer Based Accounting Level 1
- Business Education Diploma
- Professional Secretary Diploma
Community Involvement & Volunteer Work
- Rachel's Daughters Mentoring Girls Ministry - Assistant Director
- Ministry of Youth Grand Bahama - Mentor
Timeline
Operations Manager
MRK Transportation Services
05.2019 - Current
Office Manager
Millie's Car Rental
08.2001 - 03.2018
High School Diploma -
Hawksbill High School