Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Anthony Super

Fort Myers,FL

Summary

Focused professional knowledgeable about all-things Housekeeping, with a passion for making visible changes. Forward-thinking leader with self-motivated and tactical mindset, looking forward to grow, and challenge myself in the hospitality industry.

Overview

6
6
years of professional experience

Work History

Housekeeping Supervisor

Mainsail Lodging & Development
05.2022 - Current
  • Responsible for maintaining cleanliness at a property with 243 rooms, 12 floors, a convention center, amphitheater, and 6 F&B outlets.
  • Assists the Housekeeping Manager with scheduling, payroll, interviewing, and training a team of 30 employees; including supervisors and managers.
  • Maintained control of the hotel's in-room minibar system; including weekly inventory, ordering, new product implementation. Ensuring that all products are properly stocked and fresh.
  • Implemented training documentation for proper operation of the hotel minibar system. Most recently had the opportunity of opening another Marriott property in Fayetteville, GA as the lead task-force person for all-things minibar.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
  • Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
  • Acted quickly to respond to any guest requests / concerns to exceed guest expectations.
  • Tracked linen and terry weights from our linen company to ensure that proper materials were returned and in great condition.


Houseman

Mainsail Lodging & Development
09.2020 - 05.2022
  • Heavy involvement with pre and post grand-opening the Luminary Hotel & Co. in September 2020.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Assisted Housekeepers with the removal of trash, soiled linens, and restocking.
  • Often worked with managers to complete special projects such as chandelier cleaning, pressure washing; to ensure deadlines were met.
  • Successfully assisted with minibar replacement, billing, and inventory.

Laundry Attendant

Drury Inn & Suites
02.2020 - 08.2020
  • Increased linen longevity with proper handling, folding, and storage procedures.
  • Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.

Houseman

Caesars Entertainment
08.2018 - 08.2019
  • Worked as a houseman, assisting housekeeping team with laundry duties, stripping rooms of dirty linen/trash, restocking carts, assisting in public area when needed.
  • Handled all guest requests, in-room dining orders, and was responsible for weekly carpet shampoos in the hotel hallways.

Education

High School Diploma -

Minooka Community High School
Minooka, IL
05.2018

Skills

  • Communication
  • Housekeeping Knowledge
  • Computer
  • Organization
  • Customer Service

Accomplishments

  • 'Luminary of the Quarter' Heart of House Winner Q3 2021
  • 'Luminary of the Quearter' Leader Winner Q4 2023
  • Elaine McLaughlin Outstanding Hospitality Service Awards (E-Awards 2023 Nominee)

Timeline

Housekeeping Supervisor

Mainsail Lodging & Development
05.2022 - Current

Houseman

Mainsail Lodging & Development
09.2020 - 05.2022

Laundry Attendant

Drury Inn & Suites
02.2020 - 08.2020

Houseman

Caesars Entertainment
08.2018 - 08.2019

High School Diploma -

Minooka Community High School
Anthony Super