Professional with comprehensive background in processing, prepared to bring high standards to new role. Known for improving operational efficiency and ensuring accuracy in documentation. Team-oriented with strong focus on achieving results and adapting to changing needs. Proficient in data management and regulatory compliance.
Overview
6
6
years of professional experience
Work History
Security Processor
U.S. Department of State – Bureau of Diplomatic Security
01.2022 - Current
Process and review security packages used for background investigations; initiate new cases and solicit applicant information.
Served as a point of contact (POC) for incoming fingerprint cards from government applicants and interns.
Manage the fingerprinting process, including logging, retrieval, and interdepartmental coordination; perform in-house scanning via iS3.
Review Electronic Questionnaires for Investigations Processing (e-QIP) to ensure compliance with federal standards.
Lead weekly meetings with Personnel Security and Suitability Managers to review processing efficiency of PII.
Conduct periodic reinvestigations for personnel with expired public trust, secret, or top-secret clearances.
Led and coordinated the submission of the Q clearance revalidation process of 256 employees between both the NNSA and DOS Personnel requests and the Department of Energy. Maintained authoritative knowledge of all aspects of the assigned systems and applications.
Withdraw eligibilities when employees are no longer actively serving in a Department of State position through the CVS and IS3 security system.
SBU -LAW ENFORCEMENT
Fraud Associate (Level 2)
U.S. Department of State – Bureau of Consular Affairs
03.2021 - 01.2022
Maintained and verified internal fraud database in coordination with law enforcement and commercial systems (CCD).
Processed fraud case documentation, performed QC reviews, and categorized cases appropriately.
Conducted analytical reviews of passport applications and fraud cases.
Coordinated with Diplomatic Security and other federal agencies on fraud matters.
Contributed to training materials and curriculum development for staff education.
Verified sensitive documents, including vital and public records.
Drafted and proofread deficiency letters and maintained fraud files, logs, and statistics.
Performed risk assessments to determine level of fraud risk and prioritize investigations.
Tracked fraud cases and monitored trends to develop strategies for prevention.
Records Support Associate
U.S. Department of State – Bureau of Consular Affairs
10.2019 - 03.2021
Utilized manual and electronic filing systems to retrieve and archive U.S. passport records.
Prepared files for retention, disposition, and retrieval according to Passport Services policies.
Managed daily mail distribution and maintained the division’s mail desk.
Operated high-speed scanning equipment and retrieved documents for the PRISM database.
Supported administrative tasks, including phone coverage and visitor escorting.
Badge Clerk
U.S. Department of Justice / Centerra
08.2019 - 10.2019
Processed visitors in compliance with DOJ access control policies; verified ID and issued temporary badges.
Monitored visitor behavior and reported suspicious activity to supervisors.
Communicated effectively with DOJ components including DEA, FBI, OIG, ATF, BOP, USMS, and others.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Education
Bachelor of Science (B.S.) - Criminal Justice, Concentration in Law Enforcement
Lead Personnel Security Specialist (Adjudicator) at U.S. Department of Homeland Security Federal Emergency Management AgencyLead Personnel Security Specialist (Adjudicator) at U.S. Department of Homeland Security Federal Emergency Management Agency
Uniformed Protection Officer at U.S. Department Of State, Diplomatic SecurityUniformed Protection Officer at U.S. Department Of State, Diplomatic Security