Anthony Tasselli

Communications Technician

Triton Communication, Inc.

06.2018 - Current

Repaired cut cable of various sizes and worked with color-coded wires and cables.
Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
Followed standards and procedures to maintain safe work environment.
Oversaw business telecommunication networks, telephones and office equipment.
Collaborated with other technicians to troubleshoot and resolve technical issues.
Installed and maintained systems and analyzed users' needs.
Accurately read, understood and carried out written instructions.
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
Installed and configured new devices and system components.
Performed quality assurance on systems to confirm optimal performance.
Performed periodic system upgrades and maintenance to meet industry standards.
Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Coordinated installation of new users and relocations of existing users.
Responded to service requests during and after business hours.
Provided training to customers to enhance use and understanding of network systems.
Managed and prioritized customer service requests to achieve prompt resolution.
Installed wiring, cabling and networking hardware on customer premises.
Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Performed preventive maintenance of telecommunications equipment.
Read blueprints and schematics to correctly place equipment.
Worked closely with network administrators and server engineers to deliver quality service.
Researched and recommended network and data communications hardware and software.