ANTHONY TAYLOR
Saint Augustine,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
Work History
General Manager
Hanania Automotive Group
01.2023 - Current
- Averaging 41% net to gross and 7% net to sales
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
General Manager
Morgan Auto Group
01.2016 - 12.2022
- Averaged 46% net to gross and 7.4% net to sales
- Reached as high as 249% MSR (minimum sales responsibility)
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
General Sales Manager
Newnan Peachtree CDJR/ Paulding CDJR
09.2014 - 12.2015
- Reached as high as 197% MSR (minimum sales responsibility)
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
Used Car Director
Garber Automotive Group
09.2012 - 11.2015
- Produced 2.1 million in net profit for the used car department
- Analyzed trade-in vehicle evaluations prior to sales agreements.
- Maintained operations in accordance with used car sales laws.
- Planned monthly forecasts and sales objectives using sales assumptions based on prior sales, local economic outlooks and industry factors.
- Oversaw used vehicle reconditioning to quickly prepare for sales and safeguard stock quality.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Used Car Director
Asbury Automotive Group
08.2003 - 08.2012
- Analyzed trade-in vehicle evaluations prior to sales agreements.
- Maintained operations in accordance with used car sales laws.
- Planned monthly forecasts and sales objectives using sales assumptions based on prior sales, local economic outlooks and industry factors.
- Oversaw used vehicle reconditioning to quickly prepare for sales and safeguard stock quality.
- Trained team members in successful strategies to meet operational and sales targets.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Mentored new sales associates to contribute to store's positive culture.
- Submitted reports to senior management to aid in business decision-making and planning.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
United States Marine
United States Marine Corps
07.1999 - 07.2003
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Secured and protected military property, assets and personnel.
- Operated and maintained armored vehicles.
- Implemented tactics, procedures, and techniques for defense systems.
- Carried out defensive and offensive data protection operations.
- Supported troops completing air missions in training exercises and real-world engagements.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Trained in conflict resolution among subordinates, equals and superiors.
Education
High School Diploma -
N.B Forrest High School
Jacksonville, FL05.1999
Skills
- Finance and Accounting Oversight
- Financial Forecasting
- Management Team-Building
- Hiring and Onboarding
- Department Oversight
- Performance Monitoring and Evaluation
- Business Leadership
- Focus and Follow-Through
- Sales Activities
- Financial Statement Review
- Google Analytics
- Training, Motivating, and Mentoring
Accomplishments
- Graduated 1st in class from NCM General Management 1 school
- Store of the Year for Morgan Automotive Group in 2020
- #1 store in Morgan Automotive Group in net to gross for 2019 and 2020
- Graduated 1st in class from Gallup Leadership School for the Coggin Automotive Group
Timeline
General Manager
Hanania Automotive Group
01.2023 - Current
General Manager
Morgan Auto Group
01.2016 - 12.2022
General Sales Manager
Newnan Peachtree CDJR/ Paulding CDJR
09.2014 - 12.2015
Used Car Director
Garber Automotive Group
09.2012 - 11.2015
Used Car Director
Asbury Automotive Group
08.2003 - 08.2012
United States Marine
United States Marine Corps
07.1999 - 07.2003
High School Diploma -
N.B Forrest High School
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