Anthony Tello
Walnut Creek,CA
Summary
Seasoned General Manager with a proven track record at Dumpling Time, adept in operations management and passionate about customer satisfaction. Spearheaded initiatives that significantly enhanced team productivity and food safety standards. Skilled in inventory control and fostering positive dining experiences, demonstrating a blend of strategic oversight and commitment to excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Dumpling Time
San Ramon, CA
03.2024 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Coordinated with vendors for repair services when needed.
- Conducted weekly meetings with the cleaning staff to discuss updates or changes in procedures.
Operating Partner
P.F. Changs
08.2022 - 09.2023
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Tracked food production levels, meal counts, and supply costs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Senior Manager
P.F. Changs
06.2021 - 08.2022
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Restaurant Manager
Chilis Grill And Bar
11.2012 - 05.2021
- Led and directed team members on effective methods, operations and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Prepared for and executed new menu implementations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Managed Santa Clara, Morgan Hill, Blossom Hill, San Leandro, Union City, and Pleasanton.
Restaurant General Manager
Chilis Grill And Bar
11.2018 - 04.2020
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Set schedules for 65 team members and 3 managers by planning and designating shifts and hours.
- Correctly calculated inventory once a month to uphold to restaurant standard.
Education
High School Diploma -
Monterey Adult School
Monterey, CA06.2005
No Degree - General Studies
De Anza College
Cupertino, CASkills
- Food Preparation and Safety
- Trained in performance and wage reviews
- Point of Sale (POS) system operation
- Kitchen equipment operation and maintenance
- Inventory control and record keeping
- Food service background
- Operations management
- Passion for customer satisfaction
- P&L Responsibility
- Operations Management
Certification
- Servsave Manager Certification
- Servsafe Proctor Certification
Timeline
General Manager
Dumpling Time
03.2024 - Current
Operating Partner
P.F. Changs
08.2022 - 09.2023
Senior Manager
P.F. Changs
06.2021 - 08.2022
Restaurant General Manager
Chilis Grill And Bar
11.2018 - 04.2020
Restaurant Manager
Chilis Grill And Bar
11.2012 - 05.2021
High School Diploma -
Monterey Adult School
No Degree - General Studies
De Anza College
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