Anthony Thieret
O'Fallon,MO
Summary
Proven leader and cannabis product expert, adept at fostering customer loyalty and enhancing sales at High Profile Entertainment. Excelled in team leadership and regulatory compliance, achieving a high cash management accuracy rate. Demonstrated exceptional product knowledge and customer education, driving repeat business and operational efficiency. Skilled in both interpersonal communication and strategic planning, ensuring optimal team performance and store profitability.
Overview
6
6
years of professional experience
Work History
Budtender
High Profile Entertainment
02.2023 - Current
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Checked guests' photo identification for validity and age requirements.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Managed high volume of cash with Number% accuracy rate.
Shift Leader Manager
Christian Foods
01.2019 - 02.2023
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
- Exercised composure under pressure and in escalated customer service scenarios.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Optimized labor costs by analyzing historical trends and adjusting staffing levels according to anticipated business volumes.
- Tracked receipts, employee hours, and inventory movements.
- Collaborated with upper management to develop strategic plans for improving store performance, driving revenue growth and operational efficiency.
- Championed company values through daily interactions with employees and customers alike, leading by example as a dedicated manager who prioritized workplace culture.
Education
High School Diploma -
Fort Zumwalt, South High School
Saint Peters MOSkills
- Cannabis strain familiarity
- Supporting medical patients
- Product Merchandising
- Patience and Empathy
- Customer Education
- Product Knowledge Expertise
- Discussing cannabis
- Cleanliness and hygiene
- Sales proficiency
- Regulatory Compliance
- Team Leadership
- Friendly and Helpful
- Goal-Driven
- Reliable and Responsible
Timeline
Budtender
High Profile Entertainment
02.2023 - Current
Shift Leader Manager
Christian Foods
01.2019 - 02.2023
High School Diploma -
Fort Zumwalt, South High School
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