Lead end-to-end requirements definition for API integrations, database workflows, and enterprise ETL processes supporting millions of records across eligibility, enrollment, CRM, and financial systems
Translate complex business rules into functional specifications, source-to-target mappings, and transformation logic to ensure data accuracy, compliance, and auditability
Analyze data models, schemas, and data lineage to support system enhancements, defect resolution, and cross-system reconciliation
Perform advanced SQL analysis to validate eligibility, enrollment, and financial transactions, supporting root-cause analysis and operational reporting
Design and maintain REST API contracts and JSON payloads enabling reliable microservices communication
Partner with finance teams to integrate Medicaid platforms with Oracle Financials, supporting premium calculation, billing, and reconciliation
Product Analyst
Maximus, Inc.
04.2023 - 10.2024
Supported product roadmap execution by analyzing incoming requests, clarifying scope, and aligning enhancements with client and regulatory requirements
Elicited and documented functional and technical requirements, producing user stories, design specifications, release notes, and training materials
Conducted SQL-based validation and reconciliation across relational databases to support data quality and defect investigation
Collaborated closely with engineering, QA, and operations to ensure accurate delivery and stakeholder alignment
Business Analyst
Sopra Banking Software
Atlanta
02.2022 - 04.2023
Gathered and translated business requirements into functional specifications for enterprise SaaS banking platforms serving TD Bank, Nissan, and Mercedes-Benz Financial Services
Developed user stories, investigated defects, and tested REST APIs using JIRA, Confluence, and Postman
Supported system configuration, integration testing, and UAT to ensure high-quality releases
Financial Crime Analyst
Madison Associates, Inc. (FDA - Office of Criminal Investigations)
Rockville
09.2019 - 08.2021
Analyzed large financial datasets using AML tools and SQL, contributing to over $20M in asset seizures and settlements
Built Power BI dashboards and executed complex queries to identify trends, anomalies, and investigative leads
Education
Bachelor of Arts - Criminal Justice & Criminology
University of Maryland, College Park
01-2017
Master of Science - Software Engineering & Information Technology
University of Maryland, Global Campus
Skills
MYSQL
ETL & Data Integration
REST APIs
Relational databases
Data modeling
JIRA
Confluence
Postman
Power BI
DBeaver
Timeline
Technical Product Analyst / Systems Analyst
Maximus, Inc.
10.2024 - Current
Product Analyst
Maximus, Inc.
04.2023 - 10.2024
Business Analyst
Sopra Banking Software
02.2022 - 04.2023
Financial Crime Analyst
Madison Associates, Inc. (FDA - Office of Criminal Investigations)
09.2019 - 08.2021
Bachelor of Arts - Criminal Justice & Criminology
University of Maryland, College Park
Master of Science - Software Engineering & Information Technology
Application Systems Technical Analyst/Solutions Analyst at Intermountain HealthcareApplication Systems Technical Analyst/Solutions Analyst at Intermountain Healthcare