Anthony Thompson
Fort Worth,TX
Summary
High-energy Food management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant General Manager
BJ'S Restaurant & Brewhouse
02.2020 - Current
- Ensure Quality and sanitation efforts are in full force at all times
- Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Assistant Manager
54th Street Bar and Grill
06.2019 - 02.2020
- Create FOH schedule of 60+ team members
- Ensure that guest satisfaction is #1 priority during shift
- Accommodate any guest needs or complaints throughout the rush
- Control Labor effectively
- Ensure proper cleaning and standards are held BOH and FOH
- Create a high-morale environment for the staff
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
GENERAL MANAGER
OLD CHICAGO KATY RANCH
02.2013 - 05.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth by 30% while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
BM/KM
OLD CHICAGO PRESIDIO
02.2013 - 04.2017
- Controlling costs of each cost center
- Consistent food cost and bar cost weekly
- Highest ranked A.M in Texas region
- Built relationships to reduce turnover and keep quality staff
Education
BBA - Economics
University of Houston
Houston, TXSkills
- Staff management
- Operations management
- Project Management
- Food safety and sanitation
- Training and development background
- Customer relationship management (CRM)
- Human resources
- Strategic planning skill
- Budgeting expertise
Certification
Food Safety Manager, 08/24 - 8/29
Timeline
Assistant General Manager
BJ'S Restaurant & Brewhouse
02.2020 - Current
Assistant Manager
54th Street Bar and Grill
06.2019 - 02.2020
BM/KM
OLD CHICAGO PRESIDIO
02.2013 - 04.2017
GENERAL MANAGER
OLD CHICAGO KATY RANCH
02.2013 - 05.2019
BBA - Economics
University of Houston