anthony thompson
Victorville,CA
Summary
Dynamic professional with a proven track record at Amazon, excelling in problem-solving and quality control. Recognized for reducing error rates and enhancing productivity through effective coaching and process improvements. A collaborative team player with a friendly attitude, committed to delivering exceptional customer service and driving results.
Overview
2026
2026
years of professional experience
Work History
Qyaulty Ninja
Amazon
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Product Problem Solver
Amazon
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Researched and extracted data to complete tasks.
Learning Ambassadors
Amazon
- Reduced error rates by implementing robust quality control measures within critical processes.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Implemented process improvements for increased productivity and cost savings.
- Performed regular audits to ensure compliance with established procedures and guidelines.
Process Guide
Amazon
10.2021 - Current
- Reduced error rates by implementing robust quality control measures within critical processes.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Implemented process improvements for increased productivity and cost savings.
- Performed regular audits to ensure compliance with established procedures and guidelines.
Education
San Bernardino High School
San Bernardino Ca06.1985
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Accomplishments
Supervised associates to disconnect cable services in the telecommunication industry and TV services
Timeline
Process Guide
Amazon
10.2021 - Current
Qyaulty Ninja
Amazon
Product Problem Solver
Amazon
Learning Ambassadors
Amazon
San Bernardino High School
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