Anthony Thornhill

To-Go Specialist.

• Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
• Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
• Collaborated with kitchen staff to ensure timely completion of all to-go orders.
• Operated cash register to accept cash, debit and credit card payments from customers.
• Maintained a clean and inviting pickup area, contributing to a positive customer experience.
• Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.

Dishwasher.

• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Followed supervisor instructions to complete tasks on time.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
• Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
• Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Drive thru.

• Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
• Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
• Maintained clean and organized workstations, adhering to strict health and safety guidelines.
• Maintained clean, tidy and orderly work station to uphold company standards.
• Assisted customers with menu items and accurate order fulfillment.
• Demonstrated excellent customer service skills to increase customer satisfaction.

Cashier.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.