Anthony Tobiasz
Orlando,FL
Summary
Ambitious, well practiced and experienced hospitality leader passionate about developing people; ensuring they reach their individual goals, and exceed business needs at the same time.
Overview
9
9
years of professional experience
Work History
Sales and Solutions Associate
Disney Reservations Center
Orlando, FL
11.2023 - Current
- Planning Guests' vacations utilizing sales technique, deploying Guest Service skills, and attention to detail
- Meeting or exceeding required departmental metric expectations including sales and performance goals by partnering with multiple lines of business to provide extraordinary Guest experience, ensure quality control, and maintain policy compliance
Yacht Captian
Universal Orlando Resort
Orlando, FL
01.2023 - 11.2023
- Piloted yachts to transport up to 45 guests at a time, ensuring safe navigation, docking and overall operation on the water.
Flight Attendant
JetBlue Airways
Orlando, FL
01.2022 - 12.2022
- Implemented onboard service, monitored inflight crew for compliance, and ensured the safety of all onboard while leading any Guest scenario inflight.
- Maintained both written, electronic and verbal communications with pilots, flight attendants, ground crews, and more to ensure on-time performance set by airline standards
Monorails, Star Wars GE Attractions Ops
Walt Disney World Resort
Orlando, FL
06.2021 - 01.2022
EMT Crew Cheif
Liberty Corner First Aid Squad
Basking Ridge, NJ
11.2016 - 01.2021
- Volunteered with county EMS operations, acting as crew chief, to coordinator emergency response to medical emergencies throughout the service area.
- Maintained squad schedule to ensure proper coverage.
- Developed probationary EMTs, monitoring their growth, and helping to fine tune skills, and procedural compliance.
TEMP Operations Supervisor
AdventHealth
Orlando, FL
06.2020 - 10.2020
- Lead teams of 20-45 temperature screeners to efficiently screen Guests upon arrival at all Walt Disney World parks and Disney Springs. Worked with park arrivals Disney Leaders and front entrance cast members to ensure smooth operations and performance managed screeners when necessary.
Character Attedant/Character Performer
Walt Disney World Resort
Orlando, FL
08.2018 - 03.2020
Sales Associate
Disney Store
Bridgewater, NJ
11.2016 - 08.2018
Barista Shift Lead/Trainer
STARBUCKS COFFEE COMPANY
Bridgewater, NJ
05.2015 - 08.2018
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
- Supported highest standards of conduct and service to support company reputation.
- Scheduled shifts for barista staff based on business needs and availability of personnel.
Education
Associate of Arts - Liberal Arts and Sciences
Raritan Valley Community College
Bridgewater, NJBachelor of Arts - Hospitality Management
University of Central Florida
Orlando, FLAffiliations
- Ridge High School Drama Club Stage Manager
- RPAC Lighting and Sound Crew Captain
- Varsity Letter for time commitment to theatre
Timeline
Sales and Solutions Associate
Disney Reservations Center
11.2023 - Current
Yacht Captian
Universal Orlando Resort
01.2023 - 11.2023
Flight Attendant
JetBlue Airways
01.2022 - 12.2022
Monorails, Star Wars GE Attractions Ops
Walt Disney World Resort
06.2021 - 01.2022
TEMP Operations Supervisor
AdventHealth
06.2020 - 10.2020
Character Attedant/Character Performer
Walt Disney World Resort
08.2018 - 03.2020
EMT Crew Cheif
Liberty Corner First Aid Squad
11.2016 - 01.2021
Sales Associate
Disney Store
11.2016 - 08.2018
Barista Shift Lead/Trainer
STARBUCKS COFFEE COMPANY
05.2015 - 08.2018
Associate of Arts - Liberal Arts and Sciences
Raritan Valley Community College
Bachelor of Arts - Hospitality Management
University of Central Florida