Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Anthony Tsoflias

Lancaster,PA

Summary

I am third generation Greek American on my mother's side and a first generation Greek American on my father's side. I started working 70 hours a week at the age of seventeen. My dad worked at Arconic for 43 years as a shift coordinator. He taught me hard work ethic, safety and communication from an early age. I have worked in different environments such as industry, manufacturing and hospitality. I enjoy working in a team oriented environment and I don't mind working hard.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Taxi Driver

Lyft
Lancaster, PA
01.2019 - Current

I have completed thousands of rides with a customer satisfactory rating of 5 stars.

  • Provided exceptional customer service, addressing passenger inquiries and concerns promptly
  • Monitored traffic patterns to adjust routes proactively, minimizing delays for passengers
  • Implemented feedback mechanisms to gather passenger insights for improving overall service quality
  • Analyzed ride data trends to identify opportunities for operational improvements and enhanced rider satisfaction
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Arrived on time to customer appointments.
  • Increased customer loyalty with excellent communication skills and a professional demeanor.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Developed strong relationships with repeat clientele through consistent quality service.

Fork Lift Operator

Alcoa
Lancaster, PA
01.2010 - 05.2012
  • Operated forklifts to transport materials efficiently within warehouse environment.
  • Conducted routine safety inspections on equipment to ensure compliance with safety standards.
  • Loaded and unloaded shipments, maintaining accurate inventory records during operations.
  • Assisted in training new operators on safe forklift operation and warehouse procedures.
  • Collaborated with team members to streamline workflow processes and enhance productivity.
  • Monitored stock levels, reporting discrepancies to management for timely resolution.
  • Implemented best practices for material handling, reducing risk of damage and accidents.
  • Participated in continuous improvement initiatives, contributing ideas for operational enhancements.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Maneuvered forklift safely in congested and confined areas using skill and technique.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.

Education

Associate of Science - Nursing

Harrisburg Area Community College
Harrisburg, PA

Bachelor of Arts - Early Childhood Education

Millersville University of Pennsylvania
Millersville, PA

Skills

  • Patience and tolerance
  • Safety regulations
  • Defensive driving
  • Vehicle operations
  • Effective Communicator

Certification

Fork Lift

Timeline

Taxi Driver

Lyft
01.2019 - Current

Fork Lift Operator

Alcoa
01.2010 - 05.2012

Associate of Science - Nursing

Harrisburg Area Community College

Bachelor of Arts - Early Childhood Education

Millersville University of Pennsylvania