Seasoned Head Bartender with a proven track record, adept in expert mixology and outstanding customer service. Elevated guest loyalty through advanced bartending techniques and engaging rapport. Excelled in staff training, inventory management, and upselling, significantly enhancing revenue and operational efficiency. Highly reliable with a dynamic personality, ensuring memorable guest experiences.
Overview
11
11
years of professional experience
Work History
Head Bartender
Skip Jacks/Sea Captains
3002 N Ocean Blvd, Myrtle Beach SC 29577
03.2022 - 10.2023
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
Head Bartender
Rivertown Bistro
1111 3rd Ave, Conway SC 29526
09.2021 - 03.2023
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Pier 14 Restaurant & Bar
Kimberly Ferrell
1306 N Ocean Blvd, Myrtle Beach SC 29577
06.2017 - 09.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cultivated warm relationships with regular customers.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Catering Chef
Marist College Dining
3399 North Road Poughkeepsie NY 12601
09.2012 - 11.2016
Cooked for large groups of people and managing various types of food for large events.
Ordered food items and supplies needed to fulfill catering jobs.
Crafted exciting catering options for clients.
Created catering menu based upon client specifications, event type, dietary needs, and budget.
Collaborated with event planners for seamless execution of catered functions, resulting in positive feedback from clients.
Sampled each dish for quality control prior to serving, identifying mistakes and solving immediately.
Streamlined kitchen operations by implementing efficient food preparation and cooking techniques.
Maintained a clean and sanitary kitchen environment by adhering to strict health and safety regulations.