Anthony Tuliano
Whitinsville,MA
Summary
Dynamic technician with a proven track record at Imperial Ford, excelling in automotive troubleshooting and complex repairs. Recognized for training new staff and enhancing team performance under pressure. Strong customer service skills complemented by comprehensive welding training, ensuring high-quality service and safety adherence in all tasks.
Overview
5
5
years of professional experience
Work History
Technician
Imperial Ford
10.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Cashier
Market 32
05.2020 - 10.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Participated in training programs to enhance product knowledge and customer service skills.
Education
Completion Of Course - Welding
Technology Learning Center
Oxford, MA05-2025
High School Diploma -
Northbridge High
Northbridge, MA01-2023
Skills
- Completed comprehensive welding training
- automotive troubleshooting
- Changing tires
- Changing oil
- Hand and power tools
- Customer service
Timeline
Technician
Imperial Ford
10.2023 - Current
Cashier
Market 32
05.2020 - 10.2023
Completion Of Course - Welding
Technology Learning Center
High School Diploma -
Northbridge High
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