Anthony Tye
Grand Ridge,Florida
Summary
Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.
Overview
23
23
years of professional experience
Work History
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
Marianna, Florida
07.2015 - Current
- Conducted on-site visits to assess customer needs, build relationships, and identify opportunities for additional sales.
- Ensured compliance with all safety regulations while performing route service activities.
- Identified cost saving opportunities through efficient routing practices.
- Tracked order fulfillment from beginning to end to ensure accuracy and timeliness of deliveries.
- Developed and maintained relationships with existing customers to ensure customer satisfaction.
- Managed inventory levels of products on assigned routes to ensure adequate stock is available for customers' needs.
- Provided customers with product knowledge, pricing information, delivery schedules.
- Performed regular maintenance checks on vehicles used in route service activities.
- Provided training and support for new route service representatives as needed.
- Organized paperwork associated with each stop made during routes such as invoices, bills of lading.
- Utilized effective problem solving techniques when addressing difficult customer situations.
- Resolved customer complaints in a timely manner and communicated resolutions back to the customer.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Planned and organized routes within territory to maximize efficiency and time.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Issued sales promotion materials to customers to boost sales.
- Cold-called prospective customers to provide details on company services or products.
- Informed regular customers of new products or services and price changes.
- Maintained accurate records of all customer orders and deliveries.
- Demonstrated excellent communication skills when interacting with customers both in person and over the phone.
General Store Manager
Carquest Auto Parts
Maiannna, Florida
03.2006 - 06.2015
- Conducted regular meetings with employees to discuss current operations issues.
- Ensured compliance with all safety regulations and procedures in the store.
- Established relationships with vendors to ensure timely delivery of merchandise.
- Maintained records of inventory, sales, and personnel activity.
- Monitored staff performance and provided feedback to ensure service standards were met.
- Provided customers with information about product features and assisted them in selecting items.
- Scheduled shifts for employees to meet operational needs of the store.
- Reviewed daily financial statements to identify areas of improvement.
- Inspected store premises regularly to maintain cleanliness and a safe working environment.
- Recruited, hired, trained, supervised, evaluated, and managed staff members.
- Supervised receiving, stocking, merchandising, display maintenance and other related tasks.
- Resolved customer complaints promptly and professionally.
- Implemented new policies and procedures according to company guidelines and objectives.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Part Time Outside Sales Person
Carquest Auto Parts
Marianna, Florida
02.2001 - 03.2006
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted weekly inventory checks on products that customers stocked.
- Managed time schedule for seeing customers and other essential duties.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Grand Ridge High School
Grand Ridge, FL05-1990
Skills
- Sales proficiency
- Route planning expertise
- Upselling strategies
- Performance Tracking
- Merchandise Sales
- Safe Vehicle Operation
- Sales Development
- Route Management
- Route Planning
- Cold-calling
Languages
English
Professional
Affiliations
- Hobby turns into small business. My wife and I love to buy and sell vintage glass. We have collected for years. In 2023 we started a small business selling glass online. We run an online auction every weekend. We do the buying, selling, packing, and shipping.
Timeline
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
07.2015 - Current
General Store Manager
Carquest Auto Parts
03.2006 - 06.2015
Part Time Outside Sales Person
Carquest Auto Parts
02.2001 - 03.2006
High School Diploma -
Grand Ridge High School