Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Certification
Work Availability
Software
Timeline
BusinessAnalyst
Anthony Uhler

Anthony Uhler

Port Charlotte,FL

Summary

Dynamic professional with extensive experience as General Manager at Panera Bread, excelling in team training and customer relationship management. Proven track record in enhancing operational efficiency and ensuring safety compliance. Skilled in repair coordination and effective communication, driving customer satisfaction, and achieving business goals at Gettel Hyundai. Adaptable and reliable, committed to delivering exceptional service. Seasoned Assistant General Manager with hands-on experience in customer service, team leadership, and troubleshooting. Known for effective communication skills and ability to streamline procedures for increased productivity.

Overview

19
19
years of professional experience

Work History

Assistant Service Manager

Gettel Hyundai of Punta Gorda
Punta Gorda, FL
08.2019 - Current
  • Contributed to development of service strategies and budgets to achieve customer satisfaction goals.
  • Managed incoming calls from potential customers seeking quotes and service information.
  • Engaged customers in conversation to understand needs and resolve product inquiries.
  • Explained product features and benefits to enhance customer understanding.
  • Maintained accurate records of customer interactions and transactions.
  • Promoted high customer satisfaction through knowledgeable and friendly service.
  • Built strong relationships with customers by delivering exceptional service.
  • Ensured prompt and accurate handling of all customer inquiries.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

General Manager

Panera Bread
Port Charlotte, FL
08.2011 - 08.2019
  • Trained employees on duties, policies, and procedures to enhance operational efficiency.
  • Promoted safe working conditions by monitoring safety practices and equipment regularly.
  • Assisted staff with food service tasks, including serving and bussing tables efficiently.
  • Priced and ordered food products, kitchen equipment, and supplies to optimize inventory management.
  • Monitored daily financial transactions and prepared weekly reports for management review.
  • Performed administrative tasks, including payroll processing and budgeting activities.
  • Analyzed sales data to identify growth opportunities and maximize revenue potential.
  • Reconciled daily transactions and balanced cash registers before depositing restaurant earnings.

General Manager of Food Service

Dunkin Donuts & Baskin Robbins
Punta Gorda, FL
09.2007 - 05.2010
  • Addressed customer concerns with efficiency and accuracy, providing detailed information.
  • Oversaw inventory management, ordering ingredients to replenish freezers, fridges, and pantry.
  • Hired and trained new food service personnel to enhance staff productivity.
  • Coordinated maintenance and repair activities for food service equipment.
  • Managed cash flow by overseeing daily receipts and ensuring prompt bank deposits.
  • Trained front-of-house staff on restaurant policies, guest service techniques, and effective communication skills.
  • Instructed new hires on company policies and procedures to ensure compliance.
  • Monitored food preparation methods, portion sizes, and presentation to uphold quality standards.

Stock Room Associate

LTM Party Store
Port Charlotte, FL
10.2006 - 05.2009
  • Maintained organized and clean work areas to enhance productivity and safety.
  • Unloaded incoming trucks and accurately stocked merchandise in designated storage areas.
  • Collaborated with sales associates to efficiently replenish merchandise on the sales floor.
  • Coordinated with management to identify and rectify inventory discrepancies.
  • Stored items in accessible and orderly fashion within warehouse tool and supply rooms.
  • Utilized handheld devices for tracking merchandise and updating inventory records.
  • Stocked shelves, racks, and bins with new or transferred merchandise as required.
  • Monitored stock room supplies, ensuring adequate levels of packaging materials, labels, and tags.

Education

Associate of Science - Emergency Medicine

Edison State College
Punta Gorda, FL
08-2011

High School Diploma -

Port Charlotte High
Port Charlotte, FL
05-2010

Skills

  • Repair coordination
  • Conflict resolution
  • Team training
  • Safety compliance
  • Record keeping
  • Product knowledge
  • Script adherence
  • Customer relationship management
  • Effective communication
  • Sales forecasting
  • Time management
  • Multitasking ability
  • Task prioritization
  • Reliability and responsibility
  • Adaptability and flexibility

Affiliations

  • Jet Skiing
  • Cruise Enthusiast
  • Family Oriented

Languages

Spanish
Limited

Accomplishments

  • Started own card company

References

References available upon request.

Certification

  • EMT - Emergency Medical Technician
  • Hyundai Certified
  • Safe Serve

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office

Reyonlds and Reyonolds

Xtime

Timeline

Assistant Service Manager

Gettel Hyundai of Punta Gorda
08.2019 - Current

General Manager

Panera Bread
08.2011 - 08.2019

General Manager of Food Service

Dunkin Donuts & Baskin Robbins
09.2007 - 05.2010

Stock Room Associate

LTM Party Store
10.2006 - 05.2009

Associate of Science - Emergency Medicine

Edison State College

High School Diploma -

Port Charlotte High

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Anthony Uhler