Anthony Underwood
Charlotte,United States
Summary
Hardworking Independent Contractor with proven skills in securing and managing loads and planning optimal routes. Skilled driver with stable history of consistent, safe and efficient deliveries. Team player with service-oriented mindset.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner/Operator
AJU LLC
Charlotte, NC
06.2021 - Current
- Received delivery instructions from dispatchers or supervisors via telephone or two-way radio.
- Verified the contents of inventory loads against shipping papers.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Followed appropriate safety procedures for transporting hazardous materials.
- Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
- Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
Internet Sales Consultant
Hall Honda
Charlotte, NC
06.2021 - Current
- Primarily use the Elead CRM to communicate with potential customers that are shopping online for a vehicle.
- Able to used email, fax, phone, and text to communicate with customers to send and receive documents that would be needed to process their loan applications and other important paperwork.
- Able to work with customer to complete the sales process. And would deliver the vehicle to the customer to both local and long-distance addresses.
SALES/ INTERNET SALES
Scott Clark Honda
Charlotte, NC
08.2019 - 06.2021
- Used all my previous sales and internet sales experience to assist the customers in making informed decisions that would meet all their needs and wants.
- Would answer all the customers' questions and help lead them to a quick and stress-free car buying experience. A
- Actively pursued resolutions to achieve customer satisfaction.
- Used a CRM to maintain an open line of communication with previous, current, and future customers as well as email, fax, phone, and text to communicate with customers to send and receive documents that would be needed to process their loan applications and other important paperwork.
- Would also deliver vehicles and important paperwork to customers as an added service.
INTERNET SALES
Gastonia Nissan
Charlotte, NC
06.2016 - 08.2019
- Would receive inbound internet sales leads where I would answer any of the potential customers' questions and concerns about vehicles that they saw online.
- Would also receive inbound phone calls from potential customers looking to purchase a vehicle. I would answer the customers' questions about the vehicle or the dealership's process.
- Maintained an open line of communication with previous, current, and future customers. Used email, fax, phone, and text to communicate with customers as well as send and receive documents that would be needed to process their loan applications and other important paperwork.
- Would also deliver paperwork and purchased vehicles to customers' homes
SALES
Monroe Nissan
Charlotte, NC
04.2014 - 06.2016
- Would use the skills that I learned from my previous sales position to address the customers' concerns about the car buying process.
- Would direct the customer to the vehicle that would best solve their individual issue.
- Used CRM to maintain an open line of communication with previous, current, and future customers.
- Used email, fax, phone, and text to communicate with customers as well as send and receive documents that would be needed to process their loan applications and other important paperwork.
- Offered a delivery service where I would deliver the purchased vehicle and important paperwork to customers' homes or office.
Education
High School Diploma -
North Forsyth High School
Winston-Salem, NC05-1989
Skills
- Commercial driving Route logs Order picking and processing Customer rapport City and non-city driving GPS and route planning Transportation Materials transport Vehicle inspections
- Able to discern a person's needs by having fact finding conversations
- Can quickly build rapport with anyone with a simple conversation
- Able to use computer programs that are associated with the car buying process
- Can use all office equipment such as printers, fax, and phone
Certification
Certificate in Blood Bourne Pathogens, National Foundation
Certificate in HIPPA, North American Learning Instutite
Certificate in Mechanical Engineering, Cleveland Community College
Certificate in AutoCAD, Surry Community College
Timeline
Owner/Operator
AJU LLC
06.2021 - Current
Internet Sales Consultant
Hall Honda
06.2021 - Current
SALES/ INTERNET SALES
Scott Clark Honda
08.2019 - 06.2021
INTERNET SALES
Gastonia Nissan
06.2016 - 08.2019
SALES
Monroe Nissan
04.2014 - 06.2016
High School Diploma -
North Forsyth High School
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