Ana Valli
Canton,MI
Summary
Versatile team member offering several years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
7
7
years of professional experience
Work History
Merchandiser
IKEA
08.2020 - 08.2022
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Staff Supervisor
Goodrich Quality Theaters Inc.
11.2015 - 01.2019
- Ensured high-quality customer service through continuous staff training, monitoring, and feedback sessions.
- Optimized workflow efficiency with implementation of standard operating procedures and performance metrics.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Increased overall customer satisfaction by efficiently managing box office operations and addressing patron concerns.
Assistant Coordinator Intern
The Medical Team
09.2018 - 12.2018
- Enhanced project efficiency by streamlining administrative processes and implementing organizational systems.
- Assisted with coordinating events, ensuring successful execution and positive attendee experiences.
- Provided support to team members, improving overall productivity and meeting project deadlines.
- Managed schedules and calendars for the team, facilitating smooth communication and coordination among all parties involved.
Education
Bachelor of Science - Communication
Eastern Michigan University
Ypsilanti, MI12.2024
High School Diploma -
Canton High School
Canton, MI06.2018
Skills
- Sales Techniques
- Stock Replenishment
- Customer Relationship Management (CRM)
- Retail Knowledge
- Maintaining Stock Levels
- Flexible and Adaptable
- Excellent Communication
- Computer Literacy
- Data Entry Accuracy
- POS Systems Expert
Timeline
Merchandiser
IKEA
08.2020 - 08.2022
Assistant Coordinator Intern
The Medical Team
09.2018 - 12.2018
Staff Supervisor
Goodrich Quality Theaters Inc.
11.2015 - 01.2019
Bachelor of Science - Communication
Eastern Michigan University
High School Diploma -
Canton High School