ANTHONY VALLONE
Scottsdale,AZ
Summary
Knowledgeable determined professional with over 20 years history of success in Restaurant operations ,sales building. Pursuing new professional opportunity with room for advancement. Received commendations including GM of the year , President's Council.
Overview
15
15
years of professional experience
Work History
Area Leader
Cava
, Arizona And California
09.2018 - 09.2024
- Developed and implemented process improvement initiatives to increase safety and efficiency in the area.
- Monitored area performance metrics and identified areas for improvement.
- Provided guidance, coaching, and mentoring to team members on their daily tasks.
- Established strong relationships with other departments to ensure smooth operations across the organization.
- Conducted regular audits of the area's processes to ensure compliance with company standards.
- Created detailed training plans for new employees in the area.
- Identified cost-saving measures that improved productivity without compromising quality or safety standards.
Consultant/Managing Partner
S&P Restaurant & Sports Bar
Santa Fe Springs, CA
04.2017 - 09.2018
- Provided outstanding service to clients to not only maintain but to extend the relationship for future business opportunities
- Tracked costs and expenses for analysis against the original budget
- Maintained schedules to ensure that important milestones were being met at every phase
- Developed work plans to meet business priorities and deadlines
- Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings
- Developed and implemented menu recipes and procedures
- Coordinated and developed service standards and procedures
General Manager
Smokeyard BBQ and Chop Shop
Mammoth Lakes, CA
08.2014 - 01.2018
- Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings
- Set project timelines and kept teams on task to complete milestones according to schedule
- Negotiated and finalized contracts with new and existing customers
- Increased profits by 10% in one year through restructure of business line
- Incorporated suggested changes to layouts and promotions to drive sales
- Worked with suppliers to outline improvement strategies like Sysco and US Foods
- Ensured that each guest's experience was positive, memorable and consistent
- Developed and rolled out new policies
- Maintained comprehensive knowledge of Menu standards and trends to better serve customers and meet demanding sales objectives
- Cultivated and strengthened lasting client relationships
- Implemented innovative programs to increase employee loyalty and reduce turnover
General Manager
Joe's Crab Shack
Redondo Beach, CA
08.2009 - 08.2014
- Hired and trained a staff of 80-100
- Exceeded company objectives with sales exceeding the 4 million mark for the first time in Redondo history
- Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings
- Worked with support teams to resolve issues with product, service or accounting areas
- Trained, coached and mentored staff to ensure smooth adoption of new program
- Initiated roll out of new enterprise software solution for sales reporting
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Developed and rolled out new policies
- Assisted with the creation of the marketing strategy and advertising initiatives that were used to promote the facility to the public
- Ensured that each guest's experience was positive, memorable and consistent
- Set project timeliness and kept teams on task to complete milestones according to schedule
Education
Law Enforcement -
Mount San Antonio College
Walnut, CASkills
- Client account management
- Customer service
- Efficient multi-tasking
- Exceptional interpersonal communication
- Goal attainment
- Conflict resolution
- Coaching and mentoring
- Consistently meet goals
- Budget development
- Verbal and written communication
- Effective leader
- Staff training/development
- Organized
- Project development
- Operations management
- Timeline management
- Customer service-oriented
- Relationship building
- Project management
- Employee scheduling
- Product development
- Deadline-oriented
- Performance Tracking
- Best Practices Implementation
- Employee Management
- Quality Assurance
- Continuous Improvement
- Timeline Development
- Business Planning
Accomplishments
Area Leader of the Year nominee, On multiple councils, Top Area in the company
Timeline
Area Leader
Cava
09.2018 - 09.2024
Consultant/Managing Partner
S&P Restaurant & Sports Bar
04.2017 - 09.2018
General Manager
Smokeyard BBQ and Chop Shop
08.2014 - 01.2018
General Manager
Joe's Crab Shack
08.2009 - 08.2014
Law Enforcement -
Mount San Antonio College