Anthony VanBrackle

Decisive professional equipped to handle a range of daily operation needs and emergency situations. Ready for any challenge facing office or patient care. Adapts quickly to changing needs and expertly resolves conflicts.

• Perform comprehensive eye health checks using state-of-the-art equipment.
• Capture detailed photographs of the front and back of the eye for diagnostic purposes.
• Record findings accurately in the Electronic Medical Records (EMR) program and submit charts for review by the overseeing doctor.
• Assist telehealth optometrists in determining suitable glasses or contact lens prescriptions.
• Manage patient appointments, emails, and billing processes efficiently.

• Victorian Inn/Redwood Suites/VI Restaurant/Silvas, Ferndale, CA, Inn Manager, 05/2004, Current, Orchestrated day-to-day operations of inns, restaurants, and jewelry stores, ensuring a safe and enjoyable guest experience., Addressed guest complaints, offering complimentary services for hardship cases., Mentored new employees and conducted pre-season and new employee training sessions., Led a team of front desk agents, supervising issue resolution and fostering teamwork., Implemented process improvements to enhance operational efficiency., Successfully handled large group bookings for various events., Demonstrated adaptability in a dynamic work environment.
• Gingerbread Mansion Inn, Ferndale, CA, Front Desk Agent, 05/2002, 05/2004, Handled payment processing, issued receipts, and provided accurate bills and change., Welcomed guests at the front desk, engaging in friendly conversations during the check-in process., Balanced registers for financial accuracy in end-of-day reporting., Responded to inquiries via phone, email, and in person, enhancing guest satisfaction., Collaborated with internal teams to prioritize and complete guest check-ins and check-outs., Maintained up-to-date knowledge of local attractions to assist guests with entertainment options., Supervised daily front desk operations in the absence of the manager.
• Falcon Maintenance, Fresno, CA, Maintenance Worker, 08/1997, 08/2000, Maintained clear and safe workspaces in adherence to OSHA standards., Identified and addressed problems during daily work inspections., Communicated effectively with management about necessary repairs and service needs., Ensured compliance with internal and regulatory safety standards., Diagnosed and repaired mechanical issues following industry standards., Conducted minor carpentry, electrical, and plumbing repairs., Utilized hand and power tools for maintenance repairs and grounds upkeep., Collaborated with team members to assess equipment performance needs.