Anthony Vaughan
Overland Park
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Offering dedication and willingness to learn and develop in sales management environment. Brings analytical mindset and strong communication skills to effectively lead and motivate sales team.
Overview
19
19
years of professional experience
Work History
General Sales Manager
Reiselman Nissan
10.2022 - 12.2024
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Upheld company policies and implemented standards fairly.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
Senior Loan Officer
Fountain Mortgage
03.2021 - 04.2022
- Examined customer loan applications for loan approvals and denials.
- Maintained strict confidentiality of bank records and client information.
- Developed and maintained relationships with local real estate agents.
- Submitted loan applications to underwriter for verification and recommendations.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Successfully closed average of 5 loans per month.
- Developed prospects for new loans by conducting 250 cold calls weekly.
- Proactively identified solutions for customers experiencing credit issues.
- Monitored pipelines to track and log status of loans.
Senior Loan Officer
Zillow Group
08.2018 - 03.2021
- Examined customer loan applications for loan approvals and denials.
- Maintained strict confidentiality of bank records and client information.
- Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets.
- Developed and maintained relationships with local real estate agents.
- Submitted loan applications to underwriter for verification and recommendations.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Successfully closed average of 5 loans per month.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Proactively identified solutions for customers experiencing credit issues.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
Finance Manager
Cable Dahmer Automotive Group
08.2015 - 08.2018
- Supported operations management, sales and marketing efforts to increase revenue and overall financial health.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Prepared variety of different written communications, reports and documents.
- Improved operations through consistent hard work and dedication.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Automotive Finance Manager
Lee's Summit Honda
02.2012 - 07.2015
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Improved operations through consistent hard work and dedication.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Automotive Sales Representative
Olathe Subaru
02.2010 - 02.2012
- Negotiated purchase prices and explained sales, warranty and optional products.
- Drove team revenue totals by bringing in top sales numbers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Prepared purchased vehicles and completed final delivery checks.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Answered telephone and email inquiries from potential customers.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Outlined sales, warranty and service procedures.
- Helped build sales team for new location by training and mentoring all members.
Enlisted Soldier
United States Army
04.2006 - 01.2009
- Implemented tactics, procedures and techniques for defense systems.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Secured and protected military property, assets and personnel.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Trained in conflict resolution among subordinates, equals and superiors.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Carried out defensive and offensive data protection operations
Education
High School Diploma -
Gardner Edgerton High School
Gardner, KS05.2006
Skills
- Application Preparation
- Market Research
- Employee motivation
- Prospecting Clients
- Relationship building and management
- Credit
- Sales expertise
- Team Player
Timeline
General Sales Manager
Reiselman Nissan
10.2022 - 12.2024
Senior Loan Officer
Fountain Mortgage
03.2021 - 04.2022
Senior Loan Officer
Zillow Group
08.2018 - 03.2021
Finance Manager
Cable Dahmer Automotive Group
08.2015 - 08.2018
Automotive Finance Manager
Lee's Summit Honda
02.2012 - 07.2015
Automotive Sales Representative
Olathe Subaru
02.2010 - 02.2012
Enlisted Soldier
United States Army
04.2006 - 01.2009
High School Diploma -
Gardner Edgerton High School
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