Hardworking employee enthusiastic about learning whatever it may be inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Service leader / AP
Chipotle Mexican Grill
08.2019 - Current
As a Service leader at Chipotle Mexican Grill, I am Tasked with ensuring a positive customer experience through preparation and service of safe, high quality food. This involves maintaining a clean and organized line with functioning equipment, resolving food quality issues and upholding food safety standards, this includes handwashing, glove changes, and monitoring time and temperature on the line. I also play an important role in handling customer incidents, monitoring crew breaks and contributing to the development and training of front-of-house staff. Additionally, I assist in office duties such as banking, cash handling policies, and supply management, ensuring smooth daily operation.
As an apprentice, I actively engage in various technical aspects to ensure the seamless operation of the store. This involves overseeing the reception of inventory by scanning items from incoming trucks, managing back-of-house operations such as scheduling, sale adjustments, and interpreting forecasted sales to implement strategic responses. I am responsible for the recruitment of qualified applicants, coming up with innovative strategies to achieve planned targets, including annual sale plans, and coordinating comprehensive planning initiatives. My role also means I have to be effective at delegating tasks to managers and crew members, ensuring a following to established standards, and cultivating a collaborative and receptive team.
Sales Representative
Carhartt Clothing
11.2022 - 01.2023
At Carhartt, I worked seasonal as a Sales Representative
Here I Interacted with customers on a daily basis, helping them locate specific items, such as sizes, various shirt and jacket models, boots, socks, and gloves. I demonstrated a commitment to delivering exceptional customer service by offering product recommendations, and ensuring a positive shopping experience.
Shift leader
Marco's Pizza
01.2018 - 07.2019
Manage a team of 3-6 members
Delegate tasks according to their skills and ability to perform the job in a timely manner
Ensure communication between everyone on shift and customer while flowing fluently and ensure tasks are completed
At the end of each shift, responsible for counting daily cash drawer, putting in driver receipts, making sure they're getting their tips for the night, cleaning up and closing up the store.