Anthony Vendetti
Skiatook
Summary
Proven track record of overcoming adversity and consistently achieving target results. Responded swiftly to challenges and setbacks by devising innovative strategies and seeking input from relevant departments. Fostered a culture of effective communication and encouraged a spirit of innovation. Skilled negotiator with a demonstrated ability to amend contracts with vendors, resulting in significant cost savings on materials. Possess 21 years of extensive experience in supply chain, distribution, facilities, and customer service within the automotive industry. Recognized for rapid promotion to management roles and a history of outstanding accomplishments.
Overview
22
22
years of professional experience
Work History
Service Director
Patriot CDJR
08.2024 - Current
- Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
- Collaborated with cross-functional teams to identify opportunities for process improvement, reducing downtime and increasing productivity.
- Ensured compliance with industry regulations and standards, maintaining a safe working environment for staff and customers alike.
- Introduced innovative solutions to streamline internal processes which resulted in enhanced overall efficiency.
- Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
- Implemented training programs for staff development, enhancing skills and knowledge for improved overall performance.
Service Director
Kissee Ford
03.2023 - 08.2024
- Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
- Collaborated with cross-functional teams to identify opportunities for process improvement, reducing downtime and increasing productivity.
- Ensured compliance with industry regulations and standards, maintaining a safe working environment for staff and customers alike.
- Introduced innovative solutions to streamline internal processes which resulted in enhanced overall efficiency.
- Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
Service Director
Automax Hyundai
08.2021 - 03.2023
- Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
- Collaborated with cross-functional teams to identify opportunities for process improvement, reducing downtime and increasing productivity.
- Forged strong partnerships with external stakeholders as well as maintained healthy relations with clients.
- Ensured compliance with industry regulations and standards, maintaining a safe working environment for staff and customers alike.
- Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
- Implemented training programs for staff development, enhancing skills and knowledge for improved overall performance.
- Improved customer satisfaction by implementing efficient service processes and streamlining communication channels.
Service manager
Big red Kia
03.2019 - 06.2021
- Develop marketing strategies for products
- Direct administrative activities for producing products and services
- Direct budget activities to fund operations and to achieve maximum return on investment
- Implement policies, goals and objectives for multiple departments in coordination with board members and staff
- Manage movement of products in and out of facility
- Perform customer service by assisting customers on the floor
- Review sales and financial reports and other performance data
- Select, train and evaluate employees or applicants
Service Manager
Route 66 Nissan of Tulsa
02.2017 - 08.2019
- Develop marketing strategies for products
- Direct administrative activities for producing products and services
- Direct budget activities to fund operations and to achieve maximum return on investment
- Implement policies, goals and objectives for multiple departments in coordination with board members and staff
- Manage movement of products in and out of facility
- Perform customer service by assisting customers on the floor
- Review sales and financial reports and other performance data
- Select, train and evaluate employees or applicants
District Sales Manager
Productions Air Services
03.2014 - 12.2016
- Analyzed sales figures and reported on them
- Built relationships with customers and provided sales presentations to executives
- Coordinated and planned sales staff training programs, ensuring they were well prepared to succeed in their positions
- Developed plans for acquiring new customers and clients through a variety of techniques, including business marketing visits, cold calling and direct sales
- Managed and developed sales strategies and account plans for the team, providing feedback on a weekly basis on the progress of sales and suggested the use of alternative strategies
Service Drive Manager
Bob Hurley Ford Transport drop
05.2008 - 02.2014
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Assisted clients in understanding their available options and helped them select the right service plans for their needs
Service Advisor
East Tulsa Dodge
01.2003 - 05.2008
- Adhered to all store retail procedures and policies
- Educated customers about product options to exceed their experience
- Effectively executed visual merchandising and marketing initiatives
- Established strong business relationships and created a deadline-driven team
- Estimated alteration of merchandise and cost of repairs
Education
Diploma -
Tulsa Community College Southeast Campus
Tulsa, OK05.2002
Diploma -
Jenks High School
Jenks, OK05.2000
Skills
- Account management
- Customer service
- Problem-solving
- Decision-making
- Leadership
- Results oriented
- Administrative procedures
- Team leadership
- Training and mentoring
- Operations management
- Strategic planning
- Staff development
Personal Information
Title: Service Manager
Timeline
Service Director
Patriot CDJR
08.2024 - Current
Service Director
Kissee Ford
03.2023 - 08.2024
Service Director
Automax Hyundai
08.2021 - 03.2023
Service manager
Big red Kia
03.2019 - 06.2021
Service Manager
Route 66 Nissan of Tulsa
02.2017 - 08.2019
District Sales Manager
Productions Air Services
03.2014 - 12.2016
Service Drive Manager
Bob Hurley Ford Transport drop
05.2008 - 02.2014
Service Advisor
East Tulsa Dodge
01.2003 - 05.2008
Diploma -
Jenks High School
Diploma -
Tulsa Community College Southeast Campus
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