ANTHONY VICTOR GIUFFRIDA
Baldwin
Summary
Dynamic and results-driven professional with over a decade of experience in project coordination, operational leadership, and process optimization across the aviation, hospitality, and retail industries. Skilled in managing large-scale projects, establishing timelines, and ensuring deliverables are met within budget and scope for global brands like JetBlue, Delta, and Kohl's. Adept at leading interdisciplinary teams, resolving complex challenges, and implementing innovative solutions to enhance efficiency, security, and stakeholder satisfaction. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager / Technician
Citywide Commercial Services
Holbrook
02.2022 - Current
- Plan, manage, and coordinate large-scale security system upgrades and lock/door repairs at JFK/LGA for airlines including JetBlue and Delta, ensuring 20% improved operational uptime through strategic oversight and timely execution.
- Develop project timelines and action plans for emergency response and hardware installations, assigning ownership to technician teams and tracking progress to meet deadlines.
- Collaborate with vendors and stakeholders to optimize project costs and schedules, leveraging data-driven decision-making to maintain budget integrity.
- Serve as a liaison between technical teams and procurement partners, escalating issues for resolution and fostering continuous improvement.
Director of HR & Business Operations
SingleCut Beersmiths
Astoria
03.2019 - 02.2022
- Led interdisciplinary project teams to implement IT system enhancements and workflow optimizations, boosting efficiency by 25% through defined scopes and actionable timelines.
- Developed and tracked project initiation processes, including hiring and onboarding workflows, reducing turnover by 15% with targeted employee engagement initiatives.
- Partnered with senior leadership to establish scalable policies, presenting status reports and metrics to align operations with long-term goals.
- Acted as a key communicator with internal teams and external vendors to resolve challenges and ensure project success.
Project Manager / Installation Technician
RGBS
Staten Island
09.2018 - 03.2019
- Managed end-to-end project lifecycles for HVAC installations, defining scopes and timelines to improve delivery by 10% through effective site assessments and team coordination.
- Collaborated with engineering and sales teams to streamline planning, maintaining detailed tracking spreadsheets for actionable insights and deadline adherence.
- Served as a point of contact for project staff and vendors, resolving issues to ensure cost containment and successful project deployment.
Senior Facility & Operations Coordinator
Kohl's Design Office
New York
08.2013 - 09.2018
- Oversaw multi-floor renovation and office move projects, establishing timelines and leading teams to enhance workplace efficiency by 30%.
- Coordinated with vendors and IT teams to deploy system updates and emergency planning protocols, acting as a liaison to stakeholders for seamless execution.
- Developed and monitored performance metrics, driving workflow enhancements and risk management improvements across NY and WI offices.
- Provided subject matter expertise in facility operations, supporting training programs to optimize staff capabilities.
Shipping & Receiving Specialist
Kohl's Design Office
New York
09.2010 - 08.2013
- Planned and optimized logistics processes, creating tracking systems that improved issue resolution by 20% through efficient resource management.
- Collaborated with departments to ensure timely room setups, maintaining operational support within budget constraints.
Education
B.A. - Political Science & History
Molloy University
Rockville Centre, NY01.2008
Graduated -
Bethpage High School
Bethpage, NY05-2004
Skills
- Project planning and timeline management
- Cross-functional team leadership
- Budget control and cost optimization
- Stakeholder communication and liaison
- Workflow enhancement and risk management
- IT systems integration and training
- Emergency planning and compliance
- Project management
Certification
- OSHA 30 Certified
- Avigilon Certified (Security Systems)
Affiliations
- Special Olympics Golf Coach 2002-2007
- Private Music Instructor 2000- Present
- United Methodist Church Immigration Support Associate
Timeline
Operations Manager / Technician
Citywide Commercial Services
02.2022 - Current
Director of HR & Business Operations
SingleCut Beersmiths
03.2019 - 02.2022
Project Manager / Installation Technician
RGBS
09.2018 - 03.2019
Senior Facility & Operations Coordinator
Kohl's Design Office
08.2013 - 09.2018
Shipping & Receiving Specialist
Kohl's Design Office
09.2010 - 08.2013
B.A. - Political Science & History
Molloy University
Graduated -
Bethpage High School
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