Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Wade

Great Falls,MT

Summary

Dynamic Program Manager with a proven track record at Aware Inc, enhancing team performance and resident well-being through strategic planning and empathetic leadership. Excelled in problem-solving and interpersonal communication, achieving significant staff retention improvements. Skilled in project management and relationship building, consistently exceeding program goals. Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations. Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

16
16
years of professional experience

Work History

Program Manager

Aware Inc
01.2011 - 01.2024
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
  • Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Assisted residents with basic hygiene and healthcare needs.
  • Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
  • Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
  • Reduced staff turnover by providing comprehensive training programs and fostering a supportive work environment.
  • Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
  • Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
  • Strengthened community ties through partnership development with local organizations, schools, and businesses for resources and services.
  • Promoted independence among residents by teaching essential life skills, such as cooking, cleaning, and money management.
  • Assisted residents in achieving personal goals by offering guidance, support, and encouragement throughout the process.
  • Evaluated staff performance regularly, offering constructive feedback and implementing performance improvement plans when necessary.

Behavioral Specialist

Center For Mental Health
04.2018 - 09.2022
  • Developed positive relationships with students, fostering trust and encouraging growth in social skills.
  • Implemented evidence-based practices to decrease negative behaviors and increase pro-social skills in students.
  • Reduced instances of classroom disruptions through proactive behavioral interventions.
  • Coordinated community resources for families, connecting them with relevant support services as needed.
  • Supported students with emotional and behavioral disorders by creating tailored coping strategies.
  • Worked closely with interdisciplinary teams to develop comprehensive support plans for at-risk students.
  • Collaborated with educators to create a supportive learning environment for all students.
  • Enhanced communication between parents and school staff, addressing concerns and promoting student success.
  • Provided crisis intervention services during critical situations involving emotionally distressed or volatile individuals.
  • Facilitated social skills groups, enabling improved peer interactions and conflict resolution abilities.
  • Consulted with school staff to address any barriers hindering the implementation of effective behavior supports.
  • Actively monitored student progress using data-driven methods, ensuring appropriate modifications were made when necessary.

Signal Support Specialist (25U)

National Guard
04.2009 - 10.2016
  • Provided reliable logistical support as part of convoy operations during training exercises or real-world missions when necessary.
  • Expanded professional knowledge base by attending advanced courses in satellite communications systems and emerging technologies.
  • Maximized system performance, troubleshooting complex network issues to restore connectivity quickly during critical situations.
  • Increased efficiency in equipment management, conducting inventory and maintenance checks on assigned communication assets.
  • Enhanced communication capabilities by installing and maintaining signal support systems and networks.

Customer Care Representative

NEW
02.2008 - 03.2010
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.

Education

High School Diploma -

Bitburg High School
Bitburg Germany

Skills

  • Problem-Solving
  • Project Management
  • Detail Oriented
  • Strategic Planning
  • Team leadership and direction
  • Team Leadership
  • Decision-Making
  • Critical Thinking
  • Interpersonal Skills
  • Flexible and Adaptable
  • Attention to Detail
  • Customer Service
  • Relationship Building

Timeline

Behavioral Specialist

Center For Mental Health
04.2018 - 09.2022

Program Manager

Aware Inc
01.2011 - 01.2024

Signal Support Specialist (25U)

National Guard
04.2009 - 10.2016

Customer Care Representative

NEW
02.2008 - 03.2010

High School Diploma -

Bitburg High School

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Anthony Wade