Anthony Wadsworth
Summary
Dynamic Outside Sales Representative with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
20
20
years of professional experience
Work History
Outside Sales Representative
L&W Supply
01.2021 - Current
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Exceeded monthly sales targets and quotas consistently.
- Built strong client rapport to establish diversified network of connections.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Monitored competitor activities to maintain competitive advantage.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Utilized customer feedback to identify new product opportunities and market trends.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Presented professional image consistent with company's brand values.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
Inside Sales Specialist
L&W Supply
06.2013 - 12.2020
- Answered customers' questions regarding products, prices, and availability.
- Developed and deepened customer relationships to drive revenue growth.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Utilized data and analytics to identify target markets and understand customer needs.
- Monitored industry news and trends to stay up-to-date on competitive landscape.
Branch Operations Supervisor
L&W Supply
06.2003 - 06.2013
- Led and conducted reviews of branch policies and procedures for compliance.
- Reconciled general ledger accounts directly related to operations.
- Assessed employee performance and developed improvement plans.
- Generated financial and operational reports to assist management with business strategy.
- Complied with regulatory guidelines and requirements.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Implemented service improvements to enhance sales cycle.
Education
Bachelor of Arts - Sports Fitness And Management
Northern Illinois University
DeKalb, IL05.2001
Skills
- Strong Business Acumen
- Territory Networking
- Business Development
- Profit Margins
- Converting Leads
- Team Leadership
- Exceptional Time Management
- Upselling Techniques
- Customer-Focused Service
Timeline
Outside Sales Representative
L&W Supply
01.2021 - Current
Inside Sales Specialist
L&W Supply
06.2013 - 12.2020
Branch Operations Supervisor
L&W Supply
06.2003 - 06.2013
Bachelor of Arts - Sports Fitness And Management
Northern Illinois University