- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- Designing and Printing 3D Models
Anthony Ward
South Pekin
Summary
Seasoned team lead skilled in coaching and mentoring associates. Committed to fostering a collaborative work environment and ensuring compliance with safety standards, while consistently achieving operational goals and enhancing customer experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Frozen and Dairy Team Lead
Walmart
Pekin, IL
08.2025 - Current
- Led team in executing daily operational tasks to meet productivity goals.
- Coordinated with departments to ensure seamless inventory management and product availability.
- Trained new associates on company policies, safety protocols, and customer service standards.
- Monitored performance metrics to identify areas for improvement and optimize operations.
- Fostered a positive work environment through effective communication and collaboration strategies.
- Resolved customer inquiries and complaints efficiently, ensuring high levels of satisfaction.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Assisted in recruitment to build team of top performers.
Stocking 1 Team Lead
Walmart
Pekin, IL
02.2023 - 08.2025
- Led team in achieving operational efficiency through streamlined processes and effective communication.
- Mentored staff on best practices for customer service and inventory management.
- Coordinated scheduling to optimize workforce utilization during peak hours.
- Implemented training programs that enhanced team performance and reduced turnover rates.
- Oversaw daily operations, ensuring compliance with company policies and safety standards.
- Oversaw daily reporting of backroom numbers, ensured work was being completed in a timely manner.
- Coordinated with all departments to ensure freight was being moved.
- Implemented a warehouse purge to update systems to more accurate counts.
Stocking 2 Team Lead
Walmart
Pekin, IL
06.2019 - 02.2023
- Led team of associates to achieve operational goals and improve customer service standards.
- Implemented training programs that enhanced employee performance and reduced onboarding time.
- Streamlined inventory management processes, resulting in increased accuracy and reduced stock discrepancies.
- Coordinated scheduling efforts to optimize workforce productivity during peak hours.
- Unloaded trucks and prepped them for stocking for the next shift.
- Ensured items were properly sorted coming of the trucks.
- Fostered a collaborative team environment, encouraging open communication and continuous improvement initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
OPD Associate
Walmart
Pekin, IL
06.2017 - 02.2019
- Streamlined order picking processes to enhance delivery efficiency and customer satisfaction.
- Trained new associates on safety protocols and operational procedures for online pickup and delivery.
- Monitored inventory levels, ensuring accurate stock availability for online orders.
- Implemented best practices for order accuracy, reducing discrepancies during fulfillment.
- Coordinated with team members to optimize workflow and minimize delays in delivery schedules.
- Helped implementation of the department.
- Maintained pick rate within the top 5 associates the whole time of being in the department.
Stocking 2 Associate
Walmart
Pekin, IL
08.2015 - 06.2017
- Stocked shelves efficiently to ensure product availability and optimize customer shopping experience.
- Maintained accurate inventory levels through regular stock counts and replenishment processes.
- Collaborated with team members to implement effective organizational strategies for merchandise displays.
- Trained new associates on stocking procedures, safety protocols, and equipment usage.
- Maintained one of the top stocking rates within the team.
- Identified opportunities for process improvements, enhancing overall workflow efficiency within the department.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
Education
High School Diploma -
Midwest Central High School
Manito, IL05-2013
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Workplace safety
- Employee evaluation
- Performance improvement
- Resource allocation
- Employee training
Certification
- Licensed Power Equipment Operator
Interests
Timeline
Frozen and Dairy Team Lead
Walmart
08.2025 - Current
Stocking 1 Team Lead
Walmart
02.2023 - 08.2025
Stocking 2 Team Lead
Walmart
06.2019 - 02.2023
OPD Associate
Walmart
06.2017 - 02.2019
Stocking 2 Associate
Walmart
08.2015 - 06.2017
High School Diploma -
Midwest Central High School