Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries.
Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults.
Network Technician experienced in LAN/WAN design, installation and management in School Campus environments.
Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems and troubleshooting.
Overview
10
10
years of professional experience
Work History
Network Technician
Mojave USD
10.2018 - Current
Design and implement network, server and workstation updates and maintain all connected systems
Implementation of new software
Install new/upgrade network connections i.e
From MM OM1 fiber to SM fiber, install new or add new copper network connections i.e
CAT5E, CAT6A
Manage users in windows AD with vbs scripting for mapping network shares
Program Cisco network equipment
Build, Manage and implement project installation and timelines
Work with vendors to purchase equipment and quotes for all technology purchases and projects
RFP bid for large projects
Design and Implementation of virtualization server environment
Upgrade of switch gear for the entire network for today's standards and work load
Implementation of a unified wireless access network to all buildings
Network Cameras and Door Access Control implementation and management
Troubleshot hardware and software to determine and rectify network problems.
Ran cabling and installed data drops for new node installations.
Installed cabling, wireless routers and telephone systems for data communications networks.
Diagnosed and resolved hardware, software and network problems and replaced defective components.
Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
Supported users both local and by phone with problem resolution and education.
Maintained thorough understanding of local area and wide area networking and components.
Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
Dressed and installed fiber cabling and hardware.
Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
Supported project planning team to promptly address hardware and software problems and network emergencies.
Collaborated with networking personnel at providers and data centers to determine origination points for faults and recover from malfunctions.
Performed necessary maintenance to support network availability.
Worked with outside vendors for fiber installations and service.
Configured and maintained network backup and recovery procedures.
Operated 4-pair test equipment to terminate network cabling at blocks and routing points.
Installed RJ45 network jacks in new construction and within existing facilities.
Performed tracing and patching operations for copper networks.
Installed patches and performed backups, system builds and image updates.
Traveled to remote office locations to install nodes and implement client software rollouts.
Assigned application access, security roles and permissions.
Evaluated security measures and made recommendations to network administrator for upgrades and changes.
Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
Collaborated with network administrator in moving private folders to new Exchange servers.
Configured, monitored and maintained email applications and virus protection software.
Oversaw 2300 desktops in Windows domain and installed firewalls to connect and protect users.
Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.
Performed system patches, service packs, hot fixes and new security configurations.
Increased domain levels by closely managing Windows domain move.
Analyzed and defined network requirements, optimization and support for Numerous projects, including Security Cameras and Access Control, Wireless, adding new office locations to WAN
Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Set up hardware and software in optimal configurations to meet network performance requirements.
Diagnosed and executed resolution for network and server issues.
Monitored network hardware operations to evaluate proper configuration.
Investigated and corrected problems with printers, copiers and other peripheral devices.
Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
Designed and evaluated WAN and LAN connectivity technologies.
Performed network security design and integration duties.
Provided faculty and staff with security software and network configuration support.
Troubleshot hardware and software to determine and rectify network problems.
Technology Technician
Mojave Unified School District
08.2013 - 10.2018
Diagnoses basic computer problems
Repairs and/or replaces computer components
Assists others with construction related projects that expand or improve connectivity and access to technology – such as trenching, cabling, wiring, assembly, and installation of devices
Loads and tests software
Solves basic and complex Windows system problems
Installs printers, scanners, and other peripheral devices
Tests functioning of components and peripheral devices
Provides technology phone support and handling inquiries
Determines or assists in determining which problems should be sent out for repair
Responded to customer inquiries and provided technical assistance over phone and in person.
Diagnosed and troubleshot hardware, software and network issues.
Researched and identified solutions to technical problems.
Configured hardware, devices, and software to set up work stations for employees.
Created user accounts and assigned permissions.
Installed and configured operating systems and applications.
Monitored system performance to identify potential issues.
Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
Installed, configured and maintained computer systems and network connections.
Configured and tested new software and hardware.
Generated reports to track performance and analyze trends.
Helped streamline repair processes and update procedures for support action consistency.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Offered assistance in implementing and developing training programs.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Patched software and installed new versions to eliminate security problems and protect data.
Tested new software and hardware prior to deployment.
Maintained servers and systems to keep networks fully operational during peak periods.
Developed and implemented preventive maintenance procedures.
Assisted in development of system security protocols.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Configured hardware and granted system permissions to new employees.
Installed, modified, and repaired software and hardware to resolve technical issues.
Researched product and issue resolution tactics to address customer concerns.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Provided basic end-user troubleshooting and desktop support.
Rolled out software updates and applied server patches to thwart threats from penetrating networks.
Education
Some College and certification in Computer networking -
Antelope Valley College
Lancaster
Skills
Data Communications
Network Configuration
User Training
Wireless Access Point
Web Applications
Hardware Inventory Management
Network Troubleshooting
Wide Area Network (WAN)
Network Engineering
SNMP Monitoring
Network Infrastructure Updates
Monitoring Recovery
Virus Protection Software
Wireless Area Network (WAN) Architecture
Helpdesk Administration
Telephone Technical Support
Switches and Routers
Virtualization Security
Voice over Internet Protocol (VoIP)
Fault Tracing
Fiber Testing
Equipment Installation and Repair
Cable Termination
Maintenance Organization and Development
Onsite Installations
Operational Support
Client Meetings
Disaster Recovery Operations
Resource Utilization
New Employee Training
Maintenance Documentation
Process Monitoring
Data Connectivity
Order Processing Systems
CISCO Installations
LAN and WAN Configurations
Data Backups
Failure Resolution
Technology Planning
Software Deployment
Support Users
Maintain Infrastructure
Protect Assets
Install Software
Hardware Evaluation
Configuring Interfaces
Installation and Configuration
Data Migration
Field Measurements
Network Wiring
Network Development
Work Orders
Office Installations
Structured Cabling
Project Planning
Cisco Routers and Switches
Training Junior Team Members
WAN Design
Data Reports
Packet Analyzer
Security Operation Monitoring
Problem Resolution
Client Assessments
Network Architecture
Marketing Strategies
Preventative Maintenance
Diagnostic Tools
Project Requirements
Local Area Network (LAN)
Active Directory
Multimedia Presentations
System Administration
IPV4 Networking
Problem Analysis
Monitoring Tools
Network Hardware and Software Maintenance
Data Integrity
Diagnose Network Problems
Valid Driver's License
Microsoft Windows
Process Research
Hardware Documentation
Team Support
Load Testing Software
Written Communication
Server Systems
Software Applications
Securing Networks
Department Operations
Project Management
New Installations
Automated Test Equipment
Virtual Local Area Networks
Engineering Plans
Tower Climbing
Project Coordination
Video Surveillance Systems
Software and Hardware Evaluations
Antivirus Management
Telecommunications Equipment
Cisco Switching
Coordinating Repairs
Testing Devices
Network Load Balancing
Unified Communications
Network Performance Analysis
Backup Procedures
Component Replacements
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Network Technician
Mojave USD
10.2018 - Current
Technology Technician
Mojave Unified School District
08.2013 - 10.2018
Some College and certification in Computer networking -