Experienced with providing crucial support to individuals battling addiction, fostering non-judgmental and supportive environment. Utilizes motivational interviewing techniques and relapse prevention strategies effectively. Strong understanding of treatment planning and crisis intervention, contributing to client recovery and stability.
Overview
4
4
years of professional experience
Work History
Recovery Trainee.
Winnebago Comprehensive Healthcare System
08.2023 - Current
Facilitated group therapy sessions for diverse clientele, promoting peer support and healthy coping mechanisms.
Established strong rapport with clients from diverse backgrounds and demographics, fostering an atmosphere of trust for open communication during counseling sessions.
Conducted substance abuse assessments and screenings to accurately identify client needs and appropriate levels of care required.
Streamlined case management processes to reduce administrative burden and increase time spent providing direct client services.
Enhanced communication with medical professionals to ensure comprehensive care for clients with co-occurring disorders.
Expanded community outreach efforts, resulting in increased awareness of available substance abuse resources and prevention initiatives.
Reduced relapse occurrences for clients through consistent follow-up appointments and support group referrals.
Promoted a safe therapeutic environment that fostered trust between clients and counselors by setting clear boundaries and expectations.
Mentored new counselors by sharing best practices, contributing to a positive team environment and continuous professional development opportunities.
Collaborated with multidisciplinary teams to develop holistic treatment plans addressing the unique needs of each client.
Increased public awareness of substance abuse issues through presentations at local schools, businesses, and community events.
Improved client recovery rates by implementing evidence-based counseling techniques and individualized treatment plans.
Continuously updated professional knowledge by attending conferences, completing continuing education courses, and participating in industry-related workshops to enhance service delivery outcomes.
Developed targeted intervention strategies for at-risk individuals, resulting in increased engagement and participation in treatment programs.
Evaluated program effectiveness using data-driven assessments, leading to ongoing improvements in service delivery outcomes.
Connected clients with relevant social services agencies for housing assistance, employment support, or additional mental health services when needed.
Navigated complex documentation requirements while maintaining strict confidentiality standards as mandated by state regulations and ethical guidelines.
Ensured compliance with federal, state, and local regulations governing addiction counseling practices through meticulous record-keeping procedures.
Strengthened the facility''s reputation in the community through exceptional client care and collaboration with local healthcare providers and support services.
Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
Monitored client progress to make necessary adjustments for client success.
Supported aftercare planning for continued recovery after treatment.
Coordinated care with other professionals to provide clients with comprehensive support.
Developed individual treatment goals based on history and diagnosis.
Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
Kept accurate and detailed records to track and document client progress.
Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
Security Officer
Winnebago Comprehensive Healthcare System
10.2021 - 08.2023
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to emergency situations to assess and deflect issues.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Monitored CCTV cameras and alarm systems for security breaches.
Examined doors, windows and gates to verify security.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Wrote detailed reports of all security breaches and investigations.
Investigated suspicious activities and persons to maintain security of premises.
Hospital Screener Covid -19
Winnebago Comprehensive Healthcare System
07.2021 - 10.2021
Greet visitors and welcomes patients; identifies the reason for the visit and directs accordingly.
Demonstrates a willingness and ability to assist patients and visitors; monitors and responds to emergencies on an as needed, priority or as instructed by the patient care staff.
Maintain a physical presence at assigned screening station and access points.
Screen all patients and visitors according to facility-established guidelines; utilizes established screening methods as appropriate to the given situation. This may include verbal screening and/or taking the patient or visitor’s temperature.
Monitor patients and other individuals entering the facility or driving up to the patient entrance and surrounding patient areas; reports any concerns promptly to nursing or hospital staff.
Ability to communicate clearly and precisely and at the same time be compassionate regarding the needs of patients, visitors, and the public.
Relays appropriate communication to nursing or hospital staff to ensure continuity of care and maintaining a safe environment for the patient and the facility.
Demonstrates knowledge and respect of patient’s right to privacy and protection of patient confidentially.
Creates accurate and specific documentation when requested.
Complies with facility personal protection equipment (PPE) requirements and practices; must be able to wear a mask for an extended period.
Complete required facility trainings and meet established deadlines. Performs other work duties as assigned.
Education
Graduate Certificate - Human Services Alcohol And Drug Counseling
Nebraska Indian Community College
Macy, NE
11-2024
General Studies
Flandreau Indian School
Flandreau, SD
05-2002
Skills
Relapse prevention
Motivational interviewing
Multicultural competence
Substance abuse assessment
Clinical assessment
Goal setting
Client confidentiality
Crisis intervention
Individual therapy
Crisis management
Referral coordination
Recovery support
Client evaluation
Trauma-informed
Teamwork and collaboration
Problem-solving
Excellent communication
Organizational skills
Active listening
Team collaboration
Reliability
Timeline
Recovery Trainee.
Winnebago Comprehensive Healthcare System
08.2023 - Current
Security Officer
Winnebago Comprehensive Healthcare System
10.2021 - 08.2023
Hospital Screener Covid -19
Winnebago Comprehensive Healthcare System
07.2021 - 10.2021
Graduate Certificate - Human Services Alcohol And Drug Counseling
House Supervisor/Trauma Coordinator at Winnebago Comprehensive Healthcare System (WCHS)House Supervisor/Trauma Coordinator at Winnebago Comprehensive Healthcare System (WCHS)