Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Maintenance Production Supervisor
Akima Support Operations
FORT CAVAZOS, TX
02.2023 - Current
Ensured production requirements were met by monitoring, scheduling and adjusting work assignments.
Conducted regular inspections of equipment and machinery to identify potential problems or areas needing repair.
Trained new staff on safety protocols, use of tools and equipment, quality standards.
Delegated work to staff, setting priorities and goals.
Monitored production processes for efficiency and accuracy; identified areas where modifications could be made for improved results.
Oversaw workforce schedules and allocated resources in order to achieve project goals.
Provided guidance to technicians on troubleshooting techniques to solve complex mechanical issues quickly.
Established and enforced clear safety policies to protect workers from injury.
Analyzed data from various sources such as machine output logs and energy consumption records, in order to identify areas for improvement.
Coordinated efficient maintenance schedules to keep systems running at peak levels.
Communicated with distributors to acquire necessary equipment for projects.
Monitored employee work levels and optimized performance with strategic approaches.
Investigated customer complaints about product quality; took appropriate action based on findings.
Developed and implemented preventative maintenance plans for the production area.
Allocated material and labor resources to promote on-time and under-budget project completion.
Implemented policies and procedures related to safety regulations in order to ensure compliance with OSHA standards.
Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Worked closely with management to develop cost-effective solutions that would maximize productivity while minimizing downtime.
Trained and monitored employees to teach daily tasks and improve performance.
Inspected completed work to assess quality and identify skill gaps.
Organized, directed and supervised a team of technicians in the performance of their duties.
Coached staff on strategies to enhance performance and improve customer relations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Negotiated contracts with vendors for parts, supplies needed for maintenance operations; monitored delivery times, costs against contract terms.
Responded promptly to emergency situations involving malfunctioning equipment or breakdowns in the production process.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivered products to customer locations on time.
Battalion Maintenance Office CW3
US Army
Fort Hood, TX
07.2018 - 06.2022
Conducted weekly staff meetings with key leaders to discuss mission objectives and operational status.
Provided guidance to subordinate commanders on tactical operations, administrative matters, and other issues.
Managed staff schedules for shifts and events to minimize overtime costs.
Advised senior officers on matters related to military law enforcement operations as well as international relations.
Established professional relationships with foreign counterparts in order to facilitate joint operations.
Supervised the development of strategic plans for deployment in support of current operations.
Monitored the performance of all subordinate units and took corrective action as necessary.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Collaborated with stakeholders in creating marketing and branding materials.
Worked with team members to promote great customer service and pleasant work environment.
Reviewed files, records and other documents to obtain information or respond to requests.
Maintained and updated filing, inventory and database systems, manually or using computer.
Trained staff members to perform work activities and use computer applications.
Drafted emails, letters, memos. as needed by senior management or other departments.
Assisted in routine research, investigations and special projects to support work of assigned department.
Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
Battery Maintance Officer CW2
US Army
CAMP HUMPHREYS, KOREA
01.2017 - 05.2018
Performed root cause analysis on nonconforming products to prevent future issues.
Completed quarterly and yearly audits.
Provided technical support and guidance in resolving complex quality issues.
Created, monitored and updated internal procedures related to product quality control.
Contributed to large-scale risk assessment initiatives and promoted improved business procedures and controls.
Completed routine and incident-related documentation.
Developed and implemented global quality assurance standards across multiple locations.
Investigated customer complaints related to product quality issues.
Built positive working relationships with other department managers through effective communication.
Tracked all incoming raw materials against established specifications and standards.
Conducted reviews of production documents such as batch records, test results.
Issued official approvals in instances of achieved or exceeded compliance standards.
Investigated reported and identified compliance issues against accepted standards.
Assisted in the development of training materials for personnel involved in the Quality Assurance process.
Reviewed engineering drawings for accuracy prior to production release.
Maintained current knowledge of relevant legislations, regulations, codes, and standards.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Battalion Maintenance Officer CW2
US Army
Fort Gordon, GA
07.2014 - 12.2016
Assisted in gathering intelligence and combat information to support troops on ground.
Developed and implemented preventive maintenance programs for all battalion vehicles.
Facilitated route clearance for visits from high-ranking officials.
Coordinated with other battalions on maintenance support issues.
Stored and safeguarded classified information to maintain utmost confidentiality.
Directed the disposal of excess or obsolete materials in accordance with established policies and procedures.
Trained, coached and mentored military units to improve readiness and training.
Directed logistical training procedures to adhere to military regulations.
Maintained records of all repairs performed by outside contractors or vendors.
Conducted weekly maintenance inspections of all equipment to ensure readiness and safety.
Battalion Maintenance Officer W01
US Army
FORT RICHARDSON, AK
01.2010 - 06.2014
Monitored fuel consumption rates across the fleet in order to maximize efficiency.
Designed and administered programs to train over 76 personnel, including developing tests, hands-on training and visual aids to foster learning.
Maintained records of all repairs performed by outside contractors or vendors.
Performed troubleshooting operations to identify mechanical problems requiring repair.
Exercised general supervision over equipment maintenance activities of subordinate units with 196 personnel.
Utilized small-arms, light artillery and drone weaponry to suppress and neutralize enemies.
Participated in regular staff meetings concerning unit-level maintenance operations.
Conducted weekly maintenance inspections of all equipment to ensure readiness and safety.
Coordinated with other battalions on maintenance support issues.
Directed logistical training procedures to adhere to military regulations.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Adaptable and proficient in learning new concepts quickly and efficiently.
Developed and maintained courteous and effective working relationships.
Army Instructor
US Army
Fort Lee, VA
01.2008 - 12.2009
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Increased student participation via engaging lectures and assignments.
Optimized day-to-day instruction to align educational strategies with industry best practices.
Improved student performance by defining clear goals and communicating performance metrics.
Tested and evaluated students on materials presented in workshops and classes.
Oversaw curriculum development and implementation in alignment with best practices.
Platoon Sergeant
US Army
CAMP HUMPERY , KOREA
01.2009 - 12.2010
Served as principal advisor to First Sergeant and Commander.
Implemented necessary safety practices, proper firing commands and proper ammunition handling.
Conducted personal and professional counseling, routine inspections and physical fitness tests.
Maintained health, welfare and combat readiness of personnel within platoon.
Trained, supervised and organized over 123 soldiers and personnel.
Executed tactical operations with accuracy and control.
Platoon Sergeant
US Army
DEXHEIM , GERMANY
01.2006 - 12.2008
Planned and coordinated tactical movements of personnel and equipment.
Prepared and delivered investigative reports and briefings.
Executed tactical operations with accuracy and control.
Enforced technical and tactical training standards to accomplish unit mission objectives.
Advised Maintenance Control Officer regarding needed repairs and material readiness.
Conducted and oversaw interrogations, briefings and debriefings.
Trained and mentored personnel in combat operations and tactics.
Communicated with command centers to develop and execute tactical plans.
Led team in developing strategic plans to meet operational objectives.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Served as principal advisor to First Sergeant and Commander.
Power Generator Mechanic
US Army
Fort Bragg, NC
01.2002 - 12.2005
Carried out inspections on over 12 small and large capacity generators weekly.
Diagnosed and repaired mechanical issues on diesel, natural gas and propane gensets.
Installed and maintained generator sets and equipment.
Documented daily activities in internal system and submitted timely shift reports.
Followed safety protocols and procedures to maintain safe working environment.
Tested samples of oil, water and electrolytes to assess conformance with strict operating tolerances.
Operated boilers, turbines and other power plant equipment.
Kept plant areas clean and ready for inspections to maintain high audit and compliance scores.
Maintained power plant compliance with industry safety and environmental standards.
Trained personnel on operation and maintenance of power plant equipment.
Diagnosed and resolved operational issues affecting power plant equipment function or performance.
Shipping and Receiving Manager
US Army
Lexington, SC
01.1998 - 12.2001
Pulled, verified, and packaged items for shipment.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Organized storage areas to optimize materials movements and minimize labor hours.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Reviewed established business practices and improved processes to reduce expenses.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ
01-2024
Skills
Safety Compliance
Report Preparation
Personnel Skill Assessments
Personnel Management
Performance Evaluations
Accident and Injury Investigation
Decision-Making
Class Instruction
Classroom Management
Trend Analysis
Business Analysis
Risk Assessment
Data Collection
Market Research
Client Relationship Management
Remote Office Availability
Time Management
Cultural Awareness
Google Drive
Supervision and Leadership
Conflict Resolution
Critical Thinking
PPE Use
Computer Skills
Problem-Solving
Team Management
Organization
Payroll Administration
Quality Improvements
Quality Assurance and Control
Health and Safety Compliance
Certification
608 and 609 AC Certification
SAP
Microsoft Office Suite
OSHA Guidelines
Cummins Insite Program
Jaltest Diagnostic Program
Global Combat Support System Army
Languages
English
Professional
Accomplishments
Joint Meritorious Service Medal
Meritorious Service Medal
Timeline
Maintenance Production Supervisor
Akima Support Operations
02.2023 - Current
Battalion Maintenance Office CW3
US Army
07.2018 - 06.2022
Battery Maintance Officer CW2
US Army
01.2017 - 05.2018
Battalion Maintenance Officer CW2
US Army
07.2014 - 12.2016
Battalion Maintenance Officer W01
US Army
01.2010 - 06.2014
Platoon Sergeant
US Army
01.2009 - 12.2010
Army Instructor
US Army
01.2008 - 12.2009
Platoon Sergeant
US Army
01.2006 - 12.2008
Power Generator Mechanic
US Army
01.2002 - 12.2005
Shipping and Receiving Manager
US Army
01.1998 - 12.2001
Bachelor of Science - Business Management
University of Phoenix
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