Detail-oriented team player with strong organizational skills, excellent communications and unmatched dedication to goal achievement. Ability to handle multiple projects simultaneously with a high degree of accuracy and professionalism.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Senior Officer Specialist
Federal Bureau Of Prisons
Beaumont, TX
03.2021 - 04.2023
Delegated tasks to employees.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Handled inmate counts and searches for missing inmates.
Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Responded to emergency situations and provided first aid following facility guidelines.
Participated in development of correctional policies and procedures.
Monitored and confirmed compliance with safety standards and regulations.
Strengthened communication skills through regular interactions with others.
Applied effective time management techniques to meet tight deadlines.
Demonstrated strong organizational and time management skills while managing multiple projects.
Corrections Lieutenant
CoreCivic
Houston, TX
01.2020 - 03.2021
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Supervised 25-40 employees and performance of tasks and managed 1,000 offenders.
Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Participated in development of correctional policies and procedures.
Exercised leadership capabilities by successfully motivating and inspiring others.
Skilled at working independently and collaboratively in a team environment.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Mentored new hires, resulting in stronger staff development and increased productivity.
Prepared and presented supplementary learning material to support structured lessons.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Identified and recommended staff for key positions and departments.
Corrections Sergeant
Corecivic Inc.
Houston, TX
09.2019 - 01.2020
Coordinated responses to emergency situations arising in different prison locations.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Set aggressive targets for employees to drive company success and strengthen motivation.
Identified issues, analyzed information and provided solutions to problems.
Worked well in a team setting, providing support and guidance.
Provided professional services and support in a dynamic work environment.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Improved safety procedures to create safe working conditions for workers.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Operator Technician
Ozone Industrial LLC
Houston, TX
09.2018 - 03.2019
Provided on-the-job training to newly hired workers and team members.
Efficiently read and interpreted blueprints.
Set up machines to start production cycles and controlled machine settings.
Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
Kept accurate records of defective units or products.
Drafted reports detailing machine production outputs and material quantities.
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
Resolved issues between employees and customers using company policies.
Evaluated team member strengths and assigned tasks based upon expertise and background.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Worked with personnel and managers to meet strict timelines.
Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Operator Technician
Diversified Vapor Solutions
Hobson, TX
06.2018 - 09.2018
Drafted reports detailing machine production outputs and material quantities.
Performed quality assurance tasks to promote accuracy and minimize mistakes.
Performed inspections and routine maintenance on equipment.
Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
Answered product and service questions, suggesting other offerings to attract potential customers.
Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
Promoted available products and services to customers during service, account management, and order calls.
Responded to customer requests for products, services, and company information.
Reached out to customers after completed sales to suggest additional service or product purchases.
Senior Officer
TDCJ
Beeville, TX
09.2015 - 03.2018
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Produced staffing matrix to provide adequate coverage of department.
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.