Anthony West
Lake Mary,FL
Summary
Expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with a superior work ethic. Proven skills in completing light and heavy repairs to electrical, mechanical and other vehicle systems. Always seeking ways to further knowledge, learn new procedures and help the team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Automotive Technician
Midas Tire & Auto
06.2025 - Current
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Maintained accurate records of time and materials required to perform repairs and service.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Tested newly installed equipment to determine proper functionality.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Enhanced quality control and final test drive of all vehicles after any service or repair is made to ensure a vehicle does not return with a reoccurring problem.
Automotive Technician
Ergle Automotive and Tire
07.2022 - 04.2025
- Identify small and major electrical and or mechanical problems, often by using computerized diagnostic equipment and experience.
- Plan work procedures, using charts, and technical manuals.
- Test parts and systems to ensure that they work properly.
- Follow checklists to ensure that all critical parts are examined.
- Perform basic care and maintenance, including changing oil, checking fluid levels, and rotating tires.
- Repair or replace worn parts, such as brake pads, wheel bearings, and sensors.
- Ability to perform extensive vehicle repairs, such as cylinder head gasket replacement, engine replacement, and transmission replacement.
- Perform repairs to manufacturer and customer specifications.
- Direct automotive problems and repairs to foreman and or shop manager.
- In challenging situations develop problem solving strategies with the team in order to complete a repair and or diagnostic.
Shop Foreman
Midas Tire & Auto
01.2021 - 07.2022
- Perform/take on any level of technical capability in the shop where needed whether it be oil changes to diagnostics, while but not limited to during another technician's vacation, shop backed up with vehicles that technicians can't get to right away, or when another technician needs assistance servicing a vehicle.
- Check in parts, post, and facilitate to the proper technician. Keep track of and return unused parts as needed. File all parts receipts until the end of the day and attach with EOD paperwork.
- Ensure proper workflow of the shop and vehicles being serviced are not only handed to the corresponding technician, but also make sure the workflow is spread evenly amongst the technicians.
- Monthly Check up of all loaner vehicles with inspections being forwarded to asset management and any work needing to be done be approved prior to servicing. Also keep track of all shop equipment and servicing. If a piece of equipment in the shop cannot be serviced or repaired and requires further assistance contact management.
- Weekly Inventory counts including but not limited to all bulk fluid products 'orders must be placed bi weekly with enough product ordered to last until the next order date', All stock/inventory items (oil filters, engine air filters, cabin air filters, light bulbs, washer fluid, etc) restocking as needed and making sure the shelves do not go empty. Keep track of inventory for shop equipment and order where needed (wheel weights for balancer whether they be stick on or hammer on, pig mats, hand soap, etc).
- Go over vehicle inspections with technicians ensuring recommended service is going to properly repair and maintain customer vehicles, after going over inspection price the recommended jobs accordingly, notate any notes in R.O as needed, and pass the vehicles inspection on to the corresponding service writer with updated r.o and recommendations. Order parts as needed to complete any job that is upsold to the customer in a timely manner.
- Ensure cleanliness and organization of the shop daily but especially when slow.
- Answer phone calls, set online and over the phone appointments as they come through, assist the manager and or assistant when needed on the front counter whether it be during somebody's day off or when one has to step out for a moment. Reciprocate anything relative to the shop or customers vehicle to a team member of management.
- Any vehicle that comes back with an issue regarding a recent repair is inspected properly and a solution is put in place to take care of the customer and their vehicle while corresponding with a member of management to ensure a proper correction is made if needed.
- Train any incoming new hires to stores location or as requested by upper management for another location the proper way, starting off with setting/racking a vehicle properly to a 2 post vehicle lift, then signing off said technician on the full courtesy inspection we offer with every vehicle service. If technician level is more advanced than general service help technician get acclimated to stores equipment and proper use of said equipment.
- Road test's vehicles where needed and puts a plan in place to ensure a minimization of comebacks to the store.
Store Manager
Midas Tire & Auto
09.2020 - 01.2021
- Developing store strategies to raise customers' pool, expand store traffic and optimize profitability.
- Meeting sales goals by training, motivating, mentoring and providing feedback to store staff.
- Ensuring high levels of customers satisfaction through excellent service.
- Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
- Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
- Seek ways to better promote the store, the product line and service within the store.
- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
- Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
- Manage all controllable costs with a view to maintaining profitability.
- Ensure the store remains clean and presentable at all times.
- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
Assistant Store Manager
Midas/ Palmetto Garage works
06.2020 - 09.2020
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Cleaned and organized the store, including the checkout desk and displays.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Engaged with customers in a sincere and friendly manner.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
Automotive Technician
Midas
01.2019 - 06.2020
- B level technician with knowledge and experience maintaining, diagnosing, and repairing vehicles efficiently and effectively.
- Able to take over corresponding positions of other team members when out of work or on vacation including A level technician, general service technician, and service writing.
- Maintaining a clean and healthy work environment on a day to day basis.
Automotive Technician
Northlake Automotive
01.2017 - 11.2018
- Troubleshoot and diagnose faults with all types of vehicle systems and components.
- Maintained cleanliness, safety and efficiency of garage.
- Wrote work orders and updated accounts in the computer.
- Communicated issues to leaders and helped develop solutions.
- Utilized skills in welding, soldering and fabrication to complete repairs.
- Repaired brake, exhaust, electrical and other systems to optimal specifications.
- Replaced engine assembly's (long and short block), transmissions, differential/axle assembly's.
- As well as took on heavy engine mechanical work involving head gasket replacements, lifters, heavy duty diesel engine work, etc.
RETAIL SERVICE SPECIALIST
Oreilly Auto Parts
08.2015 - 02.2017
- Opening or closing manager dependent upon which shift I was assigned.
- Cleaned and organized the store daily, handled any customer complaints in a professional manner.
- Assigned certain store organization/display sheets to store planners or employees.
- Daily Inventory control.
Automotive Technician
JIM HUDSON TOYOTA
03.2016 - 01.2017
- Performed routine maintenance, Tire rotations, overall vehicle inspections, and brake jobs.
- Kept shop areas neat, clean and free of safety hazards.
- Worked alone or sometimes in a team-based system to complete up to 10 oil changes each day.
- Performed basic machine set up.
- Trained with company experts.
- Supported technicians in equipment maintenance and repair.
- Explained findings to customers and outlined repair or service options.
- Accurately completed service reports and warranty forms.
- Gained knowledge of standard equipment, including manufacturer repair guidelines.
Education
High School Diploma -
Irmo High School
Irmo, SC01.2015
Skills
- Automotive head gasket replacement
- Brake systems
- Engine overhauls
- Transmission repair
- Suspension systems
- Fuel systems
- Vehicle inspections
- Maintenance scheduling
- Electrical systems
- HVAC systems
- Engine repair
- Computer skills
- Steering systems
- Diagnostic assessment
- Problem-solving
- Quality assurance
Certification
S/P2- Collision Pollution Prevention- Cert #98691
S/P2- Collision Safety- Cert #98691
S/P2- Mechanical Safety- Cert #98691
ASE Certifications- currently don't hold any, but willing to obtain.
Timeline
Lead Automotive Technician
Midas Tire & Auto
06.2025 - Current
Automotive Technician
Ergle Automotive and Tire
07.2022 - 04.2025
Shop Foreman
Midas Tire & Auto
01.2021 - 07.2022
Store Manager
Midas Tire & Auto
09.2020 - 01.2021
Assistant Store Manager
Midas/ Palmetto Garage works
06.2020 - 09.2020
Automotive Technician
Midas
01.2019 - 06.2020
Automotive Technician
Northlake Automotive
01.2017 - 11.2018
Automotive Technician
JIM HUDSON TOYOTA
03.2016 - 01.2017
RETAIL SERVICE SPECIALIST
Oreilly Auto Parts
08.2015 - 02.2017
High School Diploma -
Irmo High School
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: AUTOMOTIVE TECHNICIAN
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Availability: Anywhere, Anywhere
- Visa Status: Authorized to work in the US for any employer