Anthony Wilson
Jersey City,Hudson
Summary
Dynamic and results-oriented professional with extensive experience in retail environments, including a pivotal role at Toys"R"Us. Excelled in optimizing stock levels and enhancing team efficiency, significantly improving workspace organization and customer satisfaction. Skilled in pallet jack operation and demonstrating exceptional teamwork and collaboration. Proven track record of contributing to fiscal responsibility and inventory accuracy.
Overview
15
15
years of professional experience
Work History
Stocker & Unload Associate
Toys"R"Us
10.2009 - 04.2018
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves to match planogram images and instructions.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Lead Support
Big Lots
03.2018 - 12.2024
- Conducted regular performance evaluations for team members, providing constructive feedback and recommending appropriate growth opportunities.
- Optimized ticketing system usage to ensure accurate tracking of issues, leading to faster resolution times and improved reporting capabilities.
- Boosted customer satisfaction rates by promptly addressing concerns and providing comprehensive solutions.
- Contributed to the development of departmental budgets and resource planning, helping to align financial objectives with overall business goals while maintaining fiscal responsibility.
Stocker
Ritead
09.2023 - 04.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves to match planogram images and instructions.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Moved merchandise using pallet jacks.
Education
High School Diploma -
Henry Snyder High School
Jersey City, NJSkills
- Pallet jack operation
- Proper lifting techniques
- Sorting and stacking
- Shelf stocking
- Hand-eye coordination
- Heavy lifting proficiency
- Efficient space utilization
- Weight distribution awareness
- Merchandise carrying
- Stock replenishment
- Packaging and labeling equipment
- Shrink wrapper use
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Organizational skills
Timeline
Stocker
Ritead
09.2023 - 04.2024
Lead Support
Big Lots
03.2018 - 12.2024
Stocker & Unload Associate
Toys"R"Us
10.2009 - 04.2018
High School Diploma -
Henry Snyder High School
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