Anthony Wilson
Greensboro
Summary
Detail-oriented Computer Programmer with expertise in software development, debugging, and algorithm optimization. Specializes in developing efficient, scalable code and possesses strong aptitude for problem-solving. Eager to tackle complex challenges and continuously improve technical skills. Proficient in multiple programming languages and frameworks, ensuring robust and innovative solutions in all aspects of software engineering.
Overview
5
5
years of professional experience
Work History
OPEN SOURCE CONTRIBUTOR & SOFTWARE DEVELOPER
Self-Directed
01.2025 - Current
- Architected and deployed full-stack web applications, utilizing modern frameworks to build responsive front-ends and RESTful API back-ends.
- Enhanced open-source repositories by triaging issues, refactoring legacy code modules, and submitting optimized pull requests to improve code quality.
- Developed automated CI/CD pipelines and unit-testing workflows using GitHub Actions, reducing deployment regressions.
- Applied strict Git version control methodologies, including feature branching, rebasing, and comprehensive code documentation to ensure project integrity.
TECHNICAL SUPPORT REPRESENTATIVE
Charter Communications
Greensboro
12.2024 - Current
- Resolved device-specific malfunctions, network performance bottlenecks, and critical internet connectivity issues.
- Documented customer interactions and transactions, ensuring data integrity for improved support outcomes.
- Provisioned technical support for operating systems, PCs, and browser configurations to restore seamless connectivity.
- Executed root cause analysis on hardware and software failures, implementing corrective actions to minimize recurring issues.
- Administered routine system maintenance, including virus scanning and disk optimization, ensuring peak infrastructure performance.
- Audited system logs proactively to identify potential vulnerabilities and recommend performance improvements.
- Isolated localized and widespread network faults utilizing advanced ping tests and traceroute diagnostics.
- Deployed, configured, and repaired hardware, software, and peripheral systems according to strict engineering specifications.
- Leveraged AI-driven workflows and automated routines, reducing network error resolution times and enhancing support efficiency.
- Architected, configured, and supported resilient network and security infrastructure.
- Troubleshot complex, multi-tiered network anomalies across LAN, WAN, wireless, and VPN environments.
- Engineered critical network changes involving routing architectures, firewall policies, SD-WAN, and wireless tuning.
CODER
GitHub
Greensboro
08.2023 - Current
- Collaborated on cross-functional code reviews to enforce rigorous standards and ensure software quality.
- Optimized database systems by managing data structures and writing high-performance SQL queries.
COMPUTER PROGRAMMER
Coding Project
Greensboro
06.2022 - 07.2022
- Engineered, tested, and debugged dynamic web applications leveraging HTML, CSS, Python, and PHP architectures.
- Monitored core system performance metrics to identify architectural bottlenecks and pitch new feature sets.
- Executed thorough quality assurance (QA) testing protocols on newly built systems prior to final deployment.
- Delivered tier-2 technical support to end-users, successfully diagnosing and resolving intricate software bugs.
- Developed and maintained robust, compiled software applications utilizing object-oriented C++.
- Standardized documentation for all internal software development life cycle (SDLC) processes and corporate procedures.
- Delegated, coordinated, and reviewed the sprint tasks and technical contributions of engineering personnel.
- Validated program logic through targeted debugging and regression testing before pushing releases to production environments.
ENGINE PROGRAMMER INTERN
Epic Games
Cary
03.2021 - 09.2021
- Investigated emerging software technologies and engine frameworks to discover high-value solutions for the studio.
- Mapped system analysis models, process definitions, and visual workflow diagrams to define core project requirements.
- Facilitated end-user technical support by isolating and hot-fixing application errors under tight deadlines.
- Architected intuitive user interfaces (UI) while systematically auditing them for usability, accuracy, and runtime performance.
- Formulated highly efficient algorithms to solve complex, mathematical programming and rendering challenges.
- Authored technical documentation outlining codebase conventions, styling guidelines, and engineering standards.
- Integrated proprietary and third-party APIs into legacy software systems to yield expanded engine functionality.
Education
BACHELOR OF ARTS (B.A.) - COMPUTER SCIENCE
Full Sail University
01-2025
Skills
- Technical assistance and issue resolution
- Code documentation
- Quality assurance
- Technical troubleshooting
- Time management
- Database optimization
- Problem solving
- Call center management and support systems
- Data restoration and application setup
- Network setup and troubleshooting
- Scheduling appointments and client relations
- Analytical decision-making
Volunteer Experience
- Instituted comprehensive quality assurance frameworks and validation checks to protect open-source product integrity.
- Engaged in peer-to-peer review sessions to stress-test and evaluate new features before production code deployment.
Languages
English (Native/Fluent)
Timeline
OPEN SOURCE CONTRIBUTOR & SOFTWARE DEVELOPER
Self-Directed
01.2025 - Current
TECHNICAL SUPPORT REPRESENTATIVE
Charter Communications
12.2024 - Current
CODER
GitHub
08.2023 - Current
COMPUTER PROGRAMMER
Coding Project
06.2022 - 07.2022
ENGINE PROGRAMMER INTERN
Epic Games
03.2021 - 09.2021
BACHELOR OF ARTS (B.A.) - COMPUTER SCIENCE
Full Sail University