Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Winburn

Lawrenceburg,KY

Summary

Professional Driver offering over 15 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.

Overview

34
34
years of professional experience

Work History

Transit Bus Driver

Rapt Dev
Lexington, KY
10.2022 - 04.2024
  • Made sure wheelchair lifts were functioning properly before each trip began.
  • Stayed current on local events and activities affecting transit services in the area.
  • Monitored passengers to ensure they followed safety regulations and paid fares.
  • Maintained a clean interior of the bus by sweeping and removing debris between runs.
  • Conducted pre-trip inspections of the bus to ensure it was safe for operation.
  • Reported any mechanical problems or incidents that occurred during transit operations.
  • Kept an eye out for suspicious activity or unattended items on board the bus.
  • Responded to customer inquiries regarding routes, schedules, and transfers.
  • Managed time effectively by arriving at stops on schedule according to route times.
  • Provided assistance to elderly or disabled passengers with their transportation needs.
  • Maintained professional demeanor when dealing with difficult customers or situations.
  • Enforced passenger rules and regulations while providing courteous service.
  • Followed emergency procedures in case of accidents or other dangerous situations.
  • Communicated regularly with dispatch personnel via two-way radio systems.
  • Completed daily paperwork such as log books, maintenance reports, incident reports.
  • Computed fares accurately using onboard ticket machines or cash payments.
  • Adhered to all traffic laws including speed limits, stop signs, signals.
  • Assisted passengers with mobility devices in boarding and disembarking safely.
  • Resolved conflicts between passengers in a professional manner when necessary.
  • Utilized lifts and ramps to help handicapped passengers board shuttles.
  • Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
  • Completed appropriate inspection paperwork and reported results to supervisors.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Reported major accidents, emergencies and suspicious incidents to supervisors.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
  • Deescalated verbal altercations and fights between passengers.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Received and submitted passenger fares.
  • Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
  • Kept shuttle and reception areas clean and organized.
  • Paid required tolls and levies on driving routes.
  • Notified dispatch of delays due to traffic or other conditions.
  • Recorded trip details such as time, route, stops made, fares collected, and mileage driven into logbook at the end of each shift.
  • Inspected exterior of vehicle before beginning shift for damage or debris removal.

Transit Bus Driver

Lextrans Wheels
Lexington, KY
02.2009 - 10.2022
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Supported riders with disabilities by operating transportation assistance equipment.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Operated and maintained buses transporting passengers across city and county.
  • Completed accident and incident reports accurately and legibly at end of scheduled shifts.
  • Studied and adhered to regulations, policies, and procedures for bus operation and passenger transportation.
  • Monitored traffic conditions along assigned route to adjust schedule as needed for timely arrival at stops.
  • Provided courteous customer service at all times and answered questions from passengers regarding routes and schedules.
  • Conducted courtesy checks during trips; reminded riders who violated policies such as eating on the bus.
  • Helped ensure smooth operation of transit services by providing feedback on performance issues related to buses and drivers.
  • Responded appropriately to emergency situations such as medical emergencies or passenger disputes.
  • Operated two-way radio equipment efficiently in order to communicate with dispatch personnel concerning route changes due to construction or detours caused by traffic congestion.
  • Inspected tickets, passes before allowing entry into vehicle; refused entry if ticket, pass was invalid or expired per company policy.
  • Checked exterior of vehicle for damage at end of shift; completed incident reports as needed.
  • Collected fares using electronic fare collection systems or other methods as required.
  • Assisted in loading and unloading wheelchairs, strollers, luggage, packages. onto the bus.
  • Maintained a clean and orderly interior of the bus by collecting trash or debris left behind by passengers.
  • Provided directions and information regarding points of interest located along the route.
  • Assisted disabled passengers in boarding the bus safely via lift or ramp when necessary.
  • Reported incidents involving passengers or accidents to management immediately upon occurrence.
  • Ensured safety of passengers by adhering to all applicable rules and regulations, including proper use of seatbelts.
  • Adhered strictly to time schedules while operating vehicles along designated routes.
  • Performed pre-trip inspections of bus and reported any mechanical problems to supervisor.
  • Verified that no unauthorized persons were on board prior to departure from terminal area.
  • Notified dispatcher of any delays caused by traffic congestion, inclement weather.
  • Issued transfers upon request when appropriate according to transit policy.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Completed appropriate inspection paperwork and reported results to supervisors.
  • Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Utilized lifts and ramps to help handicapped passengers board shuttles.
  • Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
  • Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
  • Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.
  • Kept shuttle and reception areas clean and organized.
  • Reported major accidents, emergencies and suspicious incidents to supervisors.
  • Received and submitted passenger fares.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Deescalated verbal altercations and fights between passengers.
  • Paid required tolls and levies on driving routes.
  • Inspected exterior of vehicle before beginning shift for damage or debris removal.
  • Checked tickets to ensure all passengers were authorized for travel.
  • Notified dispatch of delays due to traffic or other conditions.
  • Provided friendly customer service while interacting with passengers in person and on the phone.

Delivery Driver

DHL
Lexington, KY
08.2004 - 08.2008
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Handled merchandise in accordance with product handling standards.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Utilized street maps to plan and determine most efficient routes.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Received daily delivery instructions and route assignments from dispatch.

Cashier

Dairy Mart
Lexington, KY
06.1990 - 08.2004
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.
  • Verified customer age requirement for alcohol or tobacco purchases.

Education

High School Diploma -

Henery Clay
Lexington
05-1986

Skills

  • Route Navigation
  • Defensive Driving
  • Vehicle Inspection
  • Emergency Procedures
  • Disability Awareness
  • Passenger Assistance
  • Clean Driving Record
  • GPS Applications
  • Pickup and drop-off scheduling
  • Fuel logs
  • Mapping skills
  • Area knowledge
  • Punctuality
  • Rule Enforcement
  • Safe Driving
  • Delivery Management
  • Scheduling pickups
  • Adjusting routes
  • GPS Navigation
  • Valid KY license
  • Inclement weather driving
  • Route Planning
  • Mobility support
  • Customer relations skills

Timeline

Transit Bus Driver

Rapt Dev
10.2022 - 04.2024

Transit Bus Driver

Lextrans Wheels
02.2009 - 10.2022

Delivery Driver

DHL
08.2004 - 08.2008

Cashier

Dairy Mart
06.1990 - 08.2004

High School Diploma -

Henery Clay

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Anthony Winburn