Anthony Wolford
Charlotte,NC
Summary
Results-driven professional with significant experience in fast-food industry, especially at Bojangles' Famous Chicken 'n Biscuits. Established history in cash management and exceptional customer service, promoting team leadership to improve operational efficiency and accelerate sales growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant Manager
Bojangles' Famous Chicken 'n Biscuits
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant General Manager
Burger King
02.2022 - Current
- Ensured accurate cash handling and timely deposit preparation for financial accountability.
- Trained and motivated employees to achieve peak performance levels.
- Partnered with General Manager on marketing strategies to elevate brand visibility and drive sales.
- Addressed and resolved customer issues quickly, enhancing satisfaction rates.
Assistant Manager/shift Supervisor
Wendys Restaurant
04.2011 - 10.2015
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Stephenson High School
Stone Mountain, GASkills
- Customer service excellence
- Cash management
- Team leadership
- Decision-making skills
Certification
Servsafe Certified
Team Lead Class
Managing Better Shifts
Timeline
Assistant General Manager
Burger King
02.2022 - Current
Assistant Manager/shift Supervisor
Wendys Restaurant
04.2011 - 10.2015
Assistant Manager
Bojangles' Famous Chicken 'n Biscuits
Stephenson High School