Anthony Wongwai
The Bronx
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
14
14
years of professional experience
Work History
Overnight Merchandising Associate
DSW Shoe Warehouse
08.2015 - 01.2016
- Contributed to loss prevention initiatives by identifying suspicious activity or security breaches during late-night shifts.
- Maintained cleanliness of store premises, including sweeping floors, wiping shelves, and disposing of garbage as needed during overnight shifts.
- Assisted in maintaining store safety standards, conducting regular inspections, and addressing potential hazards promptly.
- Contributed to sales growth by maintaining up-to-date promotional signage and pricing information.
Lead Sales Associate
Kids Levi Vendor
09.2013 - 08.2015
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
Overnight Stocker and Receiver
Toys"R"Us
11.2011 - 06.2012
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
Sales/Stocking Associate
Duane Reade
09.2010 - 04.2011
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Merchandise Handler
Macys Department Store
08.2016 - 04.2018
- Processed incoming shipments quickly to ensure timely availability of new products on the sales floor.
- Maximized storage space efficiency within the stockroom by organizing products according to category and size dimensions.
- Utilized available technology tools such as handheld devices or software programs for efficient merchandise scanning, data entry, or retrieval tasks when necessary.
- Ensured accurate pricing by regularly updating price tags according to promotions or markdowns.
Food Service Worker
McDonald's
05.2021 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Associate of Arts - Business
Bronx Community College of The City University of New York
The Bronx, NY05.2012
High School Diploma -
Acorn Community High School
Brooklyn, NY06.2010
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
Timeline
Food Service Worker
McDonald's
05.2021 - Current
Merchandise Handler
Macys Department Store
08.2016 - 04.2018
Overnight Merchandising Associate
DSW Shoe Warehouse
08.2015 - 01.2016
Lead Sales Associate
Kids Levi Vendor
09.2013 - 08.2015
Overnight Stocker and Receiver
Toys"R"Us
11.2011 - 06.2012
Sales/Stocking Associate
Duane Reade
09.2010 - 04.2011
Associate of Arts - Business
Bronx Community College of The City University of New York
High School Diploma -
Acorn Community High School