Anthony Wremeo
Chester,VA
Summary
Dynamic professional with extensive supervisory, management, and director experience in the hospitality industry, featuring a proven record of success. Recognized as a self-motivated achiever known for reliability and a strong work ethic, with demonstrated strengths in training and development, project management, and leadership. Expertise in re-engineering processes and problem-solving drives increased productivity, quality, and profitability. Committed to fostering team collaboration and adaptability to meet evolving needs while maintaining high standards of cleanliness and operational efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Housekeeping Area Manager
Golden Gate Services Inc
- Supervised daily housekeeping operations, ensuring compliance with quality standards and safety protocols.
- Trained staff on cleaning techniques, equipment usage, and effective time management strategies.
- Developed and implemented efficient workflow processes to enhance service delivery and reduce turnaround times.
- Monitored inventory levels of cleaning supplies, initiating orders to maintain adequate stock for operations.
Area Manager
Golden Gate Service Inc
02.2022 - Current
- Responded promptly to tenant inquiries, concerns, and complaints while maintaining a professional demeanor
- Led a team of XX employees, providing guidance and support to ensure efficient operations
- Developed and implemented strategies to improve productivity and streamline processes
- Managed daily operations, including scheduling, inventory management, and customer service
- Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
- Maintained high standards of quality control to ensure customer satisfaction
- Created and maintained budgets, monitoring expenses to meet financial targets
- Provided ongoing coaching and mentoring to team members, supporting their professional development
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
- Managed multiple projects simultaneously within established timelines
- Increased team productivity by implementing new workflow processes and tools
- Mentored and coached employees to develop their skills and advance within the organization
- Served as a liaison between upper management and front-line employees, ensuring effective communication of company goals and objectives
- Wremeoa@gmail.com
- (804)629-1914
- Cont...
- Supervised daily operations, ensuring compliance with safety standards and procedures.
- Trained and mentored team members to enhance productivity and service quality.
Account Manager
Healthcare Services Group
03.2019 - 02.2022
- Schedule and meet with business executives daily (4 times a day).
Unit Director Nights
SSC Compass Group USA
09.2017 - 08.2019
- Manage seven buildings, on one campus, assuring the highest level of cleanliness.
- Reviewed all inspections with building supervisors, four times a month.
- Manage all HR, hire, fire, train, disciplinary action(s) for employees.
- Manage all payroll, monthly meetings, and key control process.
- Cleaning and restoring floors: Tile, Wood, Linomium & Carpets using commercial non-toxic, eco-friendly cleaning solution.
EVS Supervisor
Imperial Plaza Senior Living
03.2016 - 03.2019
- Manage all aspects of the EVS department (contracts, payroll, schedules, projects, OSHA standards, and training.)
- Perform Monthly Inventory
- Problem solving by decreasing staff turnover by implementing additional customer service with all employees and residents & developed multiple incentives to increase the morale of the team.
- Cleaning and restoring floors: Tile, Wood, Linomium & Carpets.
- Problem solving, I implemented a check list to improve the cleanliness of the facility.
- Prepared the budget for the housekeeping department as well as supplied the numbers for the following year budget analyst.
- Brookdale Senior Living Solutions
Environmental Service Supervisor
HCA Johnston -Willis Hospital
05.2015 - 09.2017
- Scheduled, prioritize, and supervise all major projects for evening shift.
- Troubleshoot issues regarding workflow, productivity, quality, training, and staffing and employee relations/performance.
- Perform inspections and assigned work areas to ensure that service, quality and safety standards and goals are exceeded.
- Supports corporate objectives by demonstrating excellent customer service skills in addition to developing staff.
- Create & Maintaining daily operational records for management review.
- Investigate complaints from guests and taking necessary actions against responsible person.
- Operations Manager
- December 2014 to May 2015
- Housekeeping Supervisor May 2012 to November 2014
- Daily inspection of assigned areas that is sterile, safe, and in compliant with hospital and JCAHO standards.
- Reviewed priorities and assign the proper staff to the designated areas for cleaning.
- Daily coaching and monitoring of infection control and waste procedures.
- Enforce systemic changes in order to maximize productivity, quality assurance, and customer satisfaction while decreasing risk, waste and staff turnover.
Education
High school diploma -
Freeman High School
Henrico, VA06.2009
Skills
- Customer support
- Employee Orientation
- Team motivation (leadership skill)
- Complaint handling
- Word processing
- Computer skills
- Managing hospitality teams
- Analysis skills
- Cash handling
- Janitorial experience
- E-learning (training delivery method)
- Conflict resolution
- Managing food service teams - Largest food service team managed (6-10 team members)
- Performance management
- Upselling
- Team development
- Quality management
- Kitchen management
- Microsoft Office
- Microsoft Outlook
- Property management
- Kronos
- Food service inventory management
- Food service
- Recruiting
- Team leadership
- First aid
- Time management
- Environmental Services
- Coaching
- Formal training programs
- Hospitality
- Internal hiring
- Delegation
- Delivery driver experience
- Customer satisfaction surveys
- Team management
- Slack
- Strategic planning
- Referrals (candidate sourcing)
- Job board recruitment
- Budgeting
- Communication skills
- Microsoft Word
- Customer relationship building
- Profit & loss
- Food safety (5 years)
- Culinary experience
- Conducting staff training sessions as a first-line manager - Staff training sessions conducted as a first-line manager (6-10 sessions)
- Food service management - Food service management experience (3-5 years)
- Staff scheduling
- Organizational skills
- Restaurant experience
- Custodial experience
- Heavy lifting
- Warehouse management
- Self-directed learning
- On-the-job training (training delivery method)
- Microsoft Powerpoint
- Warehouse management system
- Financial performance measurement
- Call center
- Management
- Negotiation
- Google Suite
- Cost control
- Job shadowing (employee development activity)
- Phone etiquette
- Client services
- Microsoft Excel
- Workload prioritization
- Housekeeping
- Employee motivation
- Sanitation standards
Certification
- Non-CDL Class C
- TWIC Card
- Confined Space Certification
- Hazardous Waste Operations & Emergency Response Training
- EPA Refrigeration Certification
- Driver's License
Timeline
Area Manager
Golden Gate Service Inc
02.2022 - Current
Account Manager
Healthcare Services Group
03.2019 - 02.2022
Unit Director Nights
SSC Compass Group USA
09.2017 - 08.2019
EVS Supervisor
Imperial Plaza Senior Living
03.2016 - 03.2019
Environmental Service Supervisor
HCA Johnston -Willis Hospital
05.2015 - 09.2017
Housekeeping Area Manager
Golden Gate Services Inc
High school diploma -
Freeman High School