As technician manager I’m in charge making schedules for the technician’s and for the drivers. Making reports, gathering information from others about the jobs. Being helpful to the customers making sure they are happy once we are done with the jobs. We repair coffee and water machines, this includes changing filters, repairing water lines, leaks,replacing push buttons, screens, led lights etc.
Maintained professional, organized, and safe environment for employees.
Onboarded new employees with training and new hire documentation.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Coordinated with drivers to organize timely pickup and delivery.
Field Technician Assistant
Pacific Coast Medical Services
09.2018 - 12.2019
Going to different medical facilities throughout orange county and LA County
Delivered high-quality work by diligently following standard operating procedures.
Providing services like mammograms and x-rays
Working alongside with a mammogram techs and x-ray techs
Gathering patient’s information prior to exam and booking future appointments
Equipment that I used to perform duties were a laptop, scanner and a fax machine.
Construction Apprentice
Hope Builders Taller San Jose
11.2017 - 04.2018
Utilized construction tools and machinery to effectively complete job site projects.
Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
Driving a box truck experience
Measured, marked, or recorded opening or distances to layout areas where construction work was performed
Fit and fastened gypsum board into position on wood or metal frameworks using nails or screws
Measured and cut openings in wood
Framed floor joists, subflooring, walls, door and window openings, ceiling joists, and rafters using wood and steel framing methods
Cleaned and maintained tools, work areas, and equipment
Measured materials or distances using square, measuring tape or ruler to lay out work
Assembled and maintained physical structures using hand or power tools
Used tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices
Assembled, installed, or repaired wiring, electrical or electronic components, machinery, or other equipment
Measured and marked cutting lines on materials using a ruler, pencil, chalk, or marking gauge
Customer Service Representative
Anaheim Convention Center
09.2014 - 08.2016
Supporting customers by providing helpful information, answering questions, and responding to complaints
Handled customer inquiries and suggestions courteously and professionally.
Also being front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
Education
Construction Apprentice -
Hope Builders
Santa Ana, CA
04.2018
High School Diploma -
Loara High School
Anaheim, CA
03.2015
Skills
Employee Training
Sales and Marketing
Administration and Reporting
Managing Appointments
Time Management
Team Leadership
Inventory Tracking
Professional Telephone Demeanor
Certification
February 2018 to Present
10-Hour OSHA
CPR/First Aid
February 2018 to Present
Timeline
Service Technician/Driver Manager
First Choice Coffee Services
01.2020 - Current
Field Technician Assistant
Pacific Coast Medical Services
09.2018 - 12.2019
Construction Apprentice
Hope Builders Taller San Jose
11.2017 - 04.2018
Customer Service Representative
Anaheim Convention Center
09.2014 - 08.2016
Construction Apprentice -
Hope Builders
High School Diploma -
Loara High School
February 2018 to Present
10-Hour OSHA
CPR/First Aid
February 2018 to Present
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