Anthony Gardner
PUIG & Shisheido
Anaheim,USA
1
Certification
10
years of professional experience
Dedicated Army Soldier and 68F - Physical Therapy Assistant pursuing a Doctor of Physical Therapy degree. Skilled in patient care, therapeutic exercises, and pain management. Over 7 years in customer service, security, and sales with a strong focus on problem-solving and enhancing customer satisfaction. Proven leadership experience in achieving financial goals and fostering team collaboration.
Work History
Physical Therapist Assistant
2 Years 5 Months- Implemented therapeutic interventions under the supervision of licensed physical therapists.
- Educated patients on exercises and techniques to enhance mobility and reduce pain.
- Educated patients on exercises and techniques, enhancing mobility and reducing pain through tailored guidance.
- Monitored patient responses to treatment and documented observations, ensuring comprehensive care continuity.
- Promoted faster recovery for post-surgical patients with tailored stretching and strengthening exercises.
- Improved patient mobility using passive and active therapeutic exercises.
- Built patient rapport and trust by practicing empathetic listening and offering consistent encouragement during rehabilitation.
- Developed strong patient rapport and trust through empathetic listening and consistent encouragement during the rehabilitation process.
- Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
Sales Vendor
5 Years 4 Months- Met and consistently exceeded revenue goals of target fragrances in specific time frames.
- Organized sales floor with latest merchandise to support sustained sales performance.
- Brought customers in by showcasing fragrances and finding what suits them the best.
- Attracted customers by showcasing fragrances and identifying their preferences.
- Developed gift sets to enhance revenue and elevate customer satisfaction.
Security Field Supervisor
5 Months- Supervised security operations across multiple sites, ensuring compliance with protocols and policies to safeguard assets and personnel.
- Coordinated incident response efforts, effectively managing communication between stakeholders during critical situations.
- Maintained high levels of situational awareness during large-scale events, coordinating resources effectively to ensure public safety.
- Conducted regular site inspections to identify vulnerabilities and implement corrective measures.
- Trained and mentored junior security personnel on best practices and emergency response procedures.
- Mentored junior staff members, fostering professional growth and development within the team.
- Oversaw security officer team, managing scheduling and conducting performance evaluations to enhance team effectiveness.
Sales Representative
4 Months- Managed customer accounts to secure customer satisfaction and repeat business.
- Managed customer accounts, enhancing satisfaction and fostering repeat business.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Promoted conversion of casual shoppers into customers through tailored product knowledge and solutions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Established protocols to use for inventory control and management, streamlining internal processes.
- Established inventory control protocols, streamlining management processes.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
Sales Representative
5 Months- Developed and implemented sales strategies to increase profits.
- Created and presented impactful sales presentations that effectively communicated product benefits.
- Developed and delivered engaging sales presentations to convey product benefits.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Leveraged customer insights to design innovative sales strategies that drove revenue growth.
- Negotiated prices, terms of sales and service agreements.
- Used customer insights to develop innovative sales strategies to increase sales.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company-defined sales goals.
- Sourced new business opportunities through cold calling, networking, and targeted marketing efforts.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Retail Associate Manager
2 Years 4 Months- Achieved and exceeded sales goals for consecutive months.
- Trained employees in suggested selling and merchandising techniques to obtain sales quotas.
- Drew in customers from kiosk to store for new family plan enrollments and assisted existing customers with device upgrades and additional lines of service.
- Handling and attending to customers with any issues, complaints, or simple questions about our services.
- Operated POS system to itemize and complete customer purchases/transactions.
- Coordinated with billing and sales departments to resolve customer issues efficiently.
- Coordinated between billing/sales department, and customers to resolve problems.
- Assisted customers with prompt and polite support in-person and via telephone.
- Completed physical inventory counts each every day as a daily task.
- Performed regular inventory counts to maintain inventory accuracy.
- Trained employees on selling and merchandising techniques to help achieve sales quotas.
Shift Leader
7 Months- Supervised and motivated employees to enhance productivity and elevate customer service levels.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Used hospitality and a genuine personality to increase customer satisfaction and reviews on store performance.
- Managed placement of store advertisements for new products, contributing to increased foot traffic.
- Utilized hospitality and genuine personality to improve customer satisfaction and enhance store performance reviews.
- Maintained a clean environment for employees and customers.
Team Member
5 Months- Maintained clean, organized, and safe work areas to support team efficiency and safety.
- Mastered tasks efficiently to enhance overall team performance.
- Learned all required tasks quickly to maximize performance.
- Developed strong relationships with coworkers and managers.
- Went above and beyond for customers by taking orders quickly and accurately, as well as making sure their needs are satisfied.
Education
High School Diploma
- Personal Fitness Training
Associate of Applied Science - Health Science
- Continuing education in Health Science while on the path to becoming a Doctor of Physical Therapy.
- Continuing on to a Bachelors of Health Science immediately after graduating.
- Goal-oriented in maintaining high GPA and excellent performance in pursuit of standing out in my career field.
Skills
Patient care techniques
Manual therapy techniques
Rehabilitation protocols
Exercise prescription
Mobility training
Patient safety standards
Infection control practices
Patient interaction
Health literacy promotion
Range of motion
Manual mobilization
Ability to lead teams
Leadership skills
Problem-solving
Critical Thinking
Project planning
Flexible and Adaptable
Quick
hands-on learner
Computer savvy
MS Office
Inventory accounting and management
Range of motion
Manual mobilization
Accomplishments
- Recognized as Employee of the Month for outstanding performance and team contributions. which included a trophy and bonuses for top producer in power ranks (Sprint June 2019).
- Exceeded revenue goals for products and overall performance individually, and storewide. (Sprint, PUIG)
- Became a Senior Lead Sales my first year at Sprint (November 2018)
- Received recognition for leadership, performance, and team effort, which promoted me to a manager during my time at Sprint. (2019)
- Recognized with multiple awards and recognition for selfless service, volunteering, and excellent leadership.
Certification
Basic Life Support Certified
Education
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Timeline
Physical Therapist Assistant
Army
03.2024 - CurrentRead More
Security Field Supervisor
Securitas Security Services USA
10.2023 - 03.2024Read More
Sales Representative
True Steel & Cutting
05.2023 - 09.2023Read More
Sales Representative
Golds Gym
11.2022 - 04.2023Read More
Sales Vendor
PUIG & Shisheido
04.2021 - CurrentRead More
Retail Associate Manager
Sprint/T-Mobile
05.2018 - 09.2020Read More
Shift Leader
Wendys
08.2017 - 03.2018Read More
Team Member
Chick-Fil-A
02.2017 - 07.2017Read More
NASM
from Personal Fitness Training
Read More
Western High School
High School Diploma
Read More
Purdue Global University
Associate of Applied Science from Health Science
Read More