ANTHONY ALAN ROGERS
SAINT CHARLES,MO
Summary
Highly motivated, extremely adaptable professional pursuing a long term position that utilizes my strengths: analytical review, ability to evaluate and improve processes, to provide superior resolutions with fortifying results, while building upon my knowledge. Additional strengths include data-mining, working with ANSI HL7 standard code sets, EDI transaction sets, ETL services, and triaging/resolving problems. I’ve long taken pride in the fact that I:
- have over thirty years of relational data experience
- am devoted to system, business and process improvement resulting in enhanced productivity
- have been incentivized on multiple occasions based on my work results
- peer and executive recognition for contributions above and beyond role responsibilities
- worked in a remote capacity for much of career, requiring self-direction and self-accountability
- hold myself and my integrity to a very high standard.
Overview
34
34
years of professional experience
Work History
Senior Systems Quality Engineer
Medsphere Systems Corporation
01.2011 - 03.2023
- Authoring complex and thorough test plans for new features and validation of software bug fixes
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Responsible for maintaining testing environments by way of database backups and restores, as well as establishing and implementing pristine ‘master backup’ database
- This allowed for creating personalized upgrade plans and processes that accounted for complexities of each client/healthcare organization
- Increased reusable and automated content to eliminate redundancy
- Established and maintained multiple SQL databases for interface functions, data warehouse (for system/resource load balancing), and system maintenance in addition to main application database
- Established detailed system and application requirements
- Gathered requirements, created mock-design, testing and implementation of regulatory enhancements.
- Wholly responsible for managing full annual release audit encompassing entire product suite testing, repackaging management, guidance of testing resource individuals, project plan maintenance.
- Authored release notes, and release announcement to client base.
Software Support Engineer Level III
Medsphere Systems Corporation
08.2004 - 01.2011
- Providing superior support to entire client base comprised of top integrated healthcare organizations
- Key in implementing and enforcing HIPAA standards
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Provide timely and accurate resolution to client issues, resulting in cumulative library of resolution documents to ease continual support of repeating issues
- Constant critical and analytical review of application issues, as well as maintaining data integrity via advanced SQL queries and scripts
- Development of initial requirements documents (including mock screen design) for proposed functionality/requests for enhancement
- Continual contribution to process improvement within Support team
- Acted as resource to co-workers for industry experience, industry standards, conversion/implementation experience both in provider and vendor roles, and what can be referred to as ‘Healthcare Provider 101’.
Implementation Analyst
Per-Se Technologies / BulldogIT
02.2003 - 08.2004
- Install, configuration and implementation of robust, high-configurable healthcare product suite.
- Key person responsible for assisting customer as BETA-site during testing of Business1-PFM upgrade to Visual Age Small Talk (VAST)
- Assist company during ‘Request for Proposal’ (RFP) review and completion for potential customers
- Monitor and analyze detailed AR conversion results from Allegra to Business1-PFM for accuracy
- Responsible for establishing automated inbound and outbound file transfers.
- Responsibility for onsite client support throughout implementation and integration phases, inclusive of procedure review, process development, and client training
- Provide pre- and post-implementation support, project and task log maintenance, with strong emphasis on communication, and issue resolution
- Responsibility of full detail conversion table mapping both by crosswalk tables and HL7 messages
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Applied knowledge of application components in conjunction with query tools to achieve business objectives.
- Capture of client’s state-specific billing requirements
- Development of training guides and implementation materials for all Business1 modules
- Continued quality assurance testing of applications, and working directly with key development staff, including business analysts and programmers, to address client needs.
Corporate Contract Systems Specialist
BJC Managed Care
10.2002 - 02.2003
- Primary responsibility of loading contracts into Healthcare Cost Containment (HCC) application for seven separate hospitals
- Establishing test scenarios in interest of passing accurate adjustment transactions to those facilities
- Using Microsoft Access and Oracle-based SQL to mine data for test review
- Requirement to meet stringent deadlines, most frequently related to effective date of time-sensitive contracts
- Leader of on-site meetings with each facility/client to collaboratively address pro-ration issues.
Patient Accounts Supervisor
Christian Hospital/BJC Healthcare
08.1989 - 10.2002
- Surpassed Accounts Receivable goals and percentages, while remaining accountable for budgets
- Focus was on government plans, inclusive of Managed Medicare/Medicaid replacement plans
- Development of processes and procedures to improve quality of account handling and process flows
- Managed approximately 24 direct-report employees.
- Daily monitoring of employee productivity via analysis and auditing processes
- Focused on individual employee development and mentored their progress
- Direct involvement in three software/system conversions, as well as key contributor to each system vetting/selection process.
Education
Some College (No Degree) - Business Administration And Management
St. Louis Community College
St. Louis, MOHigh School Diploma -
Fordson High School
Dearborn, MISkills
- Expert knowledge of SQL tools: SSMS, SSRS, SSIS
- Expert User: Microsoft CRM, NETSUITE, Azure DevOps, TestRail, Microsoft Office product line
- Interface tools used: 7Edit, HAPI, MirthConnect
- Technical Analysis of relational data, including Data Mining, Extraction, Transformation
- Successful mitigation of high-risk data integrity issues
- Accomplished at root cause analysis, and leveraging past lessons to inform future decision-making
- Expert on: business, software application and systems requirements analysis
- Expert with user acceptance testing, end-user training, integration of disparate applications
- Successful in creating and improving templates, resources, manual and automated test plans/user stories
- Strengths in agile, waterfall, integration, regression, iterative testing
- Highly collaborative and established in direct developer interaction
- Key in continuous deployment to client base
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Senior Systems Quality Engineer
Medsphere Systems Corporation
01.2011 - 03.2023
Software Support Engineer Level III
Medsphere Systems Corporation
08.2004 - 01.2011
Implementation Analyst
Per-Se Technologies / BulldogIT
02.2003 - 08.2004
Corporate Contract Systems Specialist
BJC Managed Care
10.2002 - 02.2003
Patient Accounts Supervisor
Christian Hospital/BJC Healthcare
08.1989 - 10.2002
Some College (No Degree) - Business Administration And Management
St. Louis Community College
High School Diploma -
Fordson High School
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