ANTHONY CEPEDA MENDIOLA SR
Graham,WA
Summary
Experienced US Army Stryker FSR with expertise in diagnostics, vehicle maintenance, and mechanical troubleshooting. Known for solving complex equipment issues, reducing downtime, and supporting safe, reliable operations through preventive maintenance and precise repair.
Overview
1
1
Certification
17
17
years of professional experience
Work History
FIELD SSERVICE REPRESENTIVE
General Dynamics Land Systems
JBLM, WA
06.2009 - Current
- US ARMY STRYKER ARMOR VEHICLE FSR
- Applied advanced technical expertise to troubleshoot complex problems and implement solutions.
- Resolved Soldiers' technical problems with effective, practical solutions.
- Diagnosed and corrected mechanical issues to minimize downtime and improve reliability.
- Located mechanical defects and completed repairs to lower downtime and improve reliability.
- Completed routine equipment maintenance and repairs to maintain consistent performance.
- Performed routine maintenance and repairs on equipment to ensure optimal performance.
- Inspected equipment closely to support safety standard compliance.
- Assessed equipment in detail, identified possible issues, and recommended corrective actions.
- Service Soldier's questions and resolved issues promptly.
- Delivered friendly, knowledgeable service to support high customer satisfaction.
- Identified customer needs quickly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked well with diverse coworkers to meet goals and address issues with products and services.
- Worked with team members to meet project goals and improve service delivery.
- Collaborated with team members to achieve project objectives and meet deadlines.
- Offered practical ideas and solutions to improve team performance and outcomes.
- Built rapport with customers through strong interpersonal communication.
Education
Associate of Science - Automotive Technology
Guam Community College
Mangilao, GU03-1995
Graduate Certificate - Wheeled Vehicle Mechanic/Power Generation
US Army Mechanics Course 63B
Ft Jackson, SC03-1979
Skills
- Stryker diagnostics expertise
- Stryker vehicle operations
- Mechanical troubleshooting
- Technical repair skills
- Fault isolation techniques
- Component replacement
- Preventive maintenance
- Safety compliance
- Quality assurance
- Technical customer service
- Problem solving
- Analytical thinking
- Detail-oriented analysis
- Team coordination
- Team collaboration
- Effective communication
- Microsoft Office proficiency
Certification
- Master Automotive Service Excellence Technician Certified
- Journeyman Automotive Mechanic, US Department of Labor Certified
- Caterpillar Diesel Engines 3126 & C7/9 Certified
- Air Conditioning Refrigerant Handling Certified
- Subaru Automotive Technician Certified
Accomplishments
- Honor Graduate Power Generation/Wheeled Vehicle Mechanic Course, US Army
- US Army Master Mechanic
Affiliations
- Catholic Eucharistic Minister/Server- Rose Barracks, Vilseck DE 2026-Present
- Catholic Priest Assistance-Fr Jimmy, Germany 2019-Present
Timeline
FIELD SSERVICE REPRESENTIVE
General Dynamics Land Systems
06.2009 - Current
Associate of Science - Automotive Technology
Guam Community College
Graduate Certificate - Wheeled Vehicle Mechanic/Power Generation
US Army Mechanics Course 63B