Anthony Harris
Concord,CA
Summary
Performance-driven employee with outstanding record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting, closing, and exceeding targets with strategic approaches. 10+ years of exceptional customer service with all demographics. Can communicate to all demographics, strong product demonstrator and problem-solver.
Overview
4
4
years of professional experience
Work History
Sales Representative
Nordstrom
Walnut Creek, CA
01.2023 - Current
- Acquired product knowledge on a variety of shoe and clothing brands to increase client acquisition and retention as well as driving sales past set goals.
- Regularly meets and exceeds assigned revenue goals as well as sold $100,000 first 3 months of working.
- Provided customers with critical service and product information, ensuring customer satisfaction via incoming phone contacts.
- Organized client visits, presentations, product demonstrations and trade shows.
Food and Beverage Server
Lake Chalet
Oakland, CA
07.2022 - 08.2023
- Recorded food and drink orders and served customer requests to the highest standards.
- Maintained full product knowledge of menu and specials
- Made suggestions to customers based on preferences.
- Committed member with other restaurant professionals to ensure customer satisfaction.
Sales Representative
T-Mobile
Los Angeles, CA
04.2021 - 05.2022
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Extremely punctual with no call outs and came in on my off days when needed.
- Presented products and services to prospective and existing customers to meet client needs.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
Food Server & Bartender
Mama Shelter
Los Angeles, CA
06.2020 - 10.2022
- Provided exceptional service to high volume of daily customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Some College (No Degree) -
ZMS Academy
Los Angeles, CA05.2021
Skills
- Sales Closing
- On-Site Product Demonstrations
- Product and Service Knowledge
- Advanced Computer Skills
- Exceptional Customer Service
- Building Customer Loyalty
References
- Frank Almeida, Sales Manager T-Mobile, 925-285-8898
- Harrison Daniel, Department Manager Nordstrom, 215-203-6644
- Kevin Shroers, Manager Lake Chalter, 510-367-1685
- Andrew Guyer, General Manager, 979-203-4300
Timeline
Sales Representative
Nordstrom
01.2023 - Current
Food and Beverage Server
Lake Chalet
07.2022 - 08.2023
Sales Representative
T-Mobile
04.2021 - 05.2022
Food Server & Bartender
Mama Shelter
06.2020 - 10.2022
Some College (No Degree) -
ZMS Academy