Anthony Larson
New Port Richey
Summary
Detail-oriented professional with expertise in Shipping and Receiving processes, ensuring efficient goods flow and inventory management. Proficient in utilizing logistical skills to maintain accurate records and enhance team collaboration. Strong background in Customer Service, adept at resolving issues and fostering customer loyalty through effective communication and empathy.
Overview
9
9
years of professional experience
Work History
Shipping and Receiving Coordinator
SCC Softcomputer
12.2023 - Current
- Skilled in inspecting incoming shipments for accuracy, quality, and damage, and documenting any discrepancies.
- Proficient in maintaining detailed records of shipments, receipts, and inventory movements using electronic systems (iTMS) or paperwork.
- Demonstrated ability to organize warehouse spaces for efficient storage and retrieval of goods, optimizing workflow and reducing errors.
- Effectively communicated with team members, vendors, and carriers to coordinate shipping and receiving activities.
Store Operations
Macy's
05.2023 - 12.2023
- Enhanced store operations by conducting daily network checks, lighting, and electricity diagnostics.
- Streamlined waste organization across 1000+ stores through effective communication with Waste Management.
- Influenced hiring outcomes by actively participating in recruitment, including leadership roles.
- Dispatched engineers for electrical and network issues, improving system reliability.
- Led New Jersey operations to ensure consistent store functionality and efficiency.
Shift Lead
Starbucks
05.2023 - 08.2023
- Achieved daily sales targets by supervising and motivating barista team effectively.
- Ensured accurate cash handling through diligent register management and deposit preparation.
- Enhanced team performance by training new employees on customer service standards.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
- Reduced out-of-stock incidents by 15% through effective inventory monitoring and ordering.
Welcome Representative
Ensurem LLC
04.2022 - 05.2023
- Took outbound/Inbound calls from lead lists of customers regarding Medicare benefits.
- Established rapport with the customer and then qualified the customer to speak with a licensed agent.
- Accurately took notes on the computer that summarized the conversation with the customer.
- Input information on qualified customers into Salesforce to keep organization of possible agent sales.
Assistant Manager
Domino's Pizza
10.2020 - 03.2022
- Managed anywhere from 3 to 30 employees during a scheduled shift.
- Operating the POS cash register system and collecting payments from customers.
- Made fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
- Maintained cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
- Delivered products by vehicle from the store to the customer in a safe and courteous manner.
Verification Specialist
Applicant Insight
01.2017 - 10.2020
- Conducted thorough background checks, including employment history, educational credentials, and professional certifications, to ensure candidate honesty and accuracy.
- Utilized advanced verification tools and databases to cross-check applicant information, detecting and addressing discrepancies promptly.
- Communicated effectively with previous employers, educational institutions, and certification bodies to confirm candidate claims.
- Developed and implemented best practices for resume verification, reducing instances of fraudulent information by 20%.
Education
Associate of Arts - History
St. Petersburg College
Tarpon Springs, FL09-2027
Diploma - Dual Enrollment
Wendell Krinn Technical High School / Marchman Technical College
01.2019
Skills
- Microsoft Office Suite
- Salesforce
- Sales Cloud
- Lightning
- Outlook
- Oracle ERP
- Software testing
- Accura
- Customer Service
- Detail-oriented
- Problem solving
- Adaptability
- Warehouse operations
- Shipping documentation
- Records management
- Team management
Websites
Timeline
Shipping and Receiving Coordinator
SCC Softcomputer
12.2023 - Current
Store Operations
Macy's
05.2023 - 12.2023
Shift Lead
Starbucks
05.2023 - 08.2023
Welcome Representative
Ensurem LLC
04.2022 - 05.2023
Assistant Manager
Domino's Pizza
10.2020 - 03.2022
Verification Specialist
Applicant Insight
01.2017 - 10.2020
Diploma - Dual Enrollment
Wendell Krinn Technical High School / Marchman Technical College
Associate of Arts - History
St. Petersburg College