Anthony L. Hesse
St. Paul,MN
Overview
13
13
years of professional experience
Work History
Field Technician
City of Roseville
Roseville, Minnesota
01.2019 - Current
- Worked within an ever-changing environment.
- Worked with parking equipment: Opus, Overture, AMG, Aria, and Amano One.
- Completed multiple calls for each day.
- I have built and installed parking equipment, including gates, pay stations, and ticket dispensers.
- Engaged with customers in professional settings.
- Worked with Rufus, Putty, and Globalcom.
- Programmed computer systems.
- Professionally engaged with customers.
- Schedule appointments.
- Performed maintenance on parking equipment.
- Dealt with situations that require critical thinking.
Deployment Functionality Technician
Best Buy Co.
Richfield, Minnesota
01.2014 - 01.2019
- Worked within a multitude of stores to test and perform advanced troubleshooting on displays to ensure the product was functional and ready for customers to use.
- Completed daily stocking and reorganizing tasks to the exact specifications in the instructions.
- In addition, I have built, moved, and dismantled many types of fixtures present in the store.
- Ensure wiring for the electronics is up to date and safe for customers and employees.
- Corrected and finalized paperwork for the daily project.
- Engaged in frequent conversations with vendors to ensure vendor-provided displays were fully functional and made it easier for employees to make the sale.
- Able to stay in communication with Sony and replace several broken displays in time for the holidays.
Intern
First-Generation Initiative
Winona, Minnesota
01.2013 - 12.2013
- As a part of this internship, I conducted detailed research and collected data for future use to further understand the benefits of the First-Generation Initiative program.
- I organized all the collected data into a compendium.
- Conducting and recording interviews with students involved with the program to grasp a complete understanding of the effects the program has on the students involved, as well as understanding and working on the aspects involved with Grant Writing.
Timeline
Field Technician
City of Roseville
01.2019 - Current
Deployment Functionality Technician
Best Buy Co.
01.2014 - 01.2019
Intern
First-Generation Initiative
01.2013 - 12.2013